Determination for the Epic Application Analyst (I, II or III), Lumens Endoscopy roles will be based on experience and qualifications.

This position will focus primarily on the following Epic applications: Lumens Endoscopy. The Epic Application Analyst,  Lumens is the primary support contact for the above applications and will guide workflow design, build and test the system, and analyze other technical issues associated with Epic and any other connected software.    

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org  or follow us on Facebook , Twitter , or Instagram .

Required Skills

• Familiarity with endoscopy department workflows, image capture processes  

• Familiarity with quality measures for endoscopy  

• Strong analytical, technical, and troubleshooting skills  

• Demonstrating flexibility with respect to changing end ‐ user business needs  

• The ability and willingness to recognize assignments or tasks that need to be completed, to seek   out additional assignments or tasks, and to help others  

• The ability to communicate information clearly and concisely with project leadership and subject   matter experts  

• The ability to gain trust and establish effective relationships with Epic counterparts  

• The ability and willingness to learn new software and systems  

• Listening attentively to ensure that the intended message has been accurately received, holding   responses until the person have finished making their point, and repeating information to ensure   accuracy  

• Seeking, logically examining, and interpreting information from different sources to determine a   problem's cause and developing a course of action to resolve the problem and to prevent its  recurrence  

• The ability to persevere in difficult situations , overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures  

Required Experience

 Epic Application Analyst I, Lumens Endoscopy

Required:  

• Bachelor’s degree or a license/certification in a clinical specialty   

• 3 years of experience and under  

• Minimum 4 years of experience will be accepted in lieu of the required degree or diploma  

  Preferred:  

• Certification, experience, or proficiency in one or more of the following Epic modules: Lumens Endoscopy  

• Experience working in an endoscopy department  

 Epic Application Analyst II, Lumens Endoscopy

Required:  

• Bachelor’s degree or a license/certification in a clinical specialty   

• 3 to 7 years of experience  

• Minimum 4 years of experience will be accepted in lieu of the required degree or diploma  

  Preferred:  

• Certification, experience, or proficiency in one or more of the following Epic modules: Lumens Endoscopy  

• Experience working in an endoscopy department  

 Epic Application Analyst III, Lumens Endoscopy

Required:  

• Bachelor’s degree or a license/certification in a clinical specialty   

• 7 or more years of experience  

  Preferred:  

• Certification, experience, or proficiency in one or more of the following Epic modules: Lumens Endoscopy  

• Experience working in an endoscopy department  

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