Entry Level Customer Service Representative
2 Days Old
We partner with nonprofit organizations to support community-focused events and fundraising initiatives. Our mission is to help organizations raise awareness, strengthen donor relationships, and create meaningful community impact—while providing structured training and growth opportunities for entry-level professionals.
We are seeking a motivated Entry-Level Customer Service Representative to join our outreach and event teams. This role is perfect for individuals who love connecting with people, delivering exceptional experiences, and building foundational skills in customer service, communication, and community engagement .
Key Responsibilities
Provide friendly, professional support to event attendees, donors, and community members
Share information about nonprofit missions, fundraising campaigns, and event initiatives
Respond to customer inquiries, collect feedback, and perform basic follow-up
Assist on-site event teams with attendee engagement and service coordination
Distribute informational and promotional materials effectively
Maintain a positive, customer-focused presence during events and outreach activities
Collaborate with team members to ensure smooth, successful events
Represent nonprofit partners professionally and enthusiastically
Qualifications
No prior experience required – we provide paid training
High school diploma or equivalent required; college coursework or degree preferred
Strong communication and interpersonal skills
Positive, outgoing attitude with a passion for helping others
Ability to thrive in a fast-paced, team-oriented environment
Interest in customer service, event support, nonprofit work, or community outreach
Flexible availability for event-based schedules
Benefits
Competitive entry-level pay with performance-based incentives
Paid training and ongoing mentorship
Clear pathways for advancement into leadership, event coordination, or management roles
Supportive, mission-driven team environment
Hands-on experience with live events and nonprofit campaigns
Opportunity to make a visible impact in your community
- Location:
- Sacramento
- Category:
- Office And Administrative Support Occupations
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