Driver and Patient Care Coordinator PRN
5 Days Old
Supports patient cases, oversees healthcare resource usage, facilitates communication among healthcare providers, and ensures accurate clinical documentation. Manages ancillary health services and works within systems to enhance patient care outcomes and improve clinical workflows. Job Family Description Provides support services that enhance patient comfort, safety, and satisfaction. Provides exceptional customer service to meet patient needs and improve the quality of patient care, including scheduling appointments and answering inquiries. Collaborates with clinical teams to ensure that patient experience is at the forefront of healthcare delivery.
JOB SUMMARY Experienced CDL Class B driver of a 45,000lb coach bus for a women's mobile mammography service; perform patient intake and data entry on the coach bus; perform basic maintenance to keep the MCI coach safe. Patient Registration Coordinator is accountable for the patient's first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.
JOB FUNCTIONS Demonstrates through behavior AdventHealth's core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives Mobile Mammography Buses throughout Tampa Bay Market. Drives customer service initiatives by creating and owning the patient experience Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration Verifies insurance eligibility. Prepares, processes, and files the medical record for each patient as required by patient type Verifies codes are entered into the Electronic Medical Record (EMR) Participates in departmental performance improvement initiatives Perform other duties as assigned.
Qualifications
Qualifications
Education
- High School Diploma or Equivalent - Required
- Associate Degree - Preferred
- 1+ Years of Related Experience - Preferred
- Leadership Experience - Preferred
- Demonstrated ability to read, write legibly, speak, and comprehend English effectively - Required
- Ability to operate standard office equipment including a computer, copier, fax, and scanner - Required
- Ability to establish and maintain effective working relationships with individuals from diverse backgrounds - Required
- Commercial Driver's License (CDL) with a satisfactory driving record - Required
Category: Non-Clinical Service-Oriented Jobs
- Ability to see and read information such as labels, monitors, and to assess customer needs.
- Frequent interaction with customers, requiring clear communication and quick understanding of spoken information and alarms.
- Manual dexterity for handling complex or delicate equipment, including frequent use of computers, phones, and cables.
- Physical mobility to transport, pull, push, lift, bend, kneel, and carry equipment or supplies of varying weight, including heavy items.
- For driving roles: ability to operate a vehicle safely, including reading road signs and responding to traffic conditions.
- Location:
- Tampa