Who we are

Who We Are
At Crane Service Inc. (CSI), we specialize in crane, rigging, heavy haul, and civil support services across the Southwest and Midwest. With a relentless focus on safety, execution, and professionalism, our people are trusted partners to the industries that power America. Our values—Show Up Hungry, Don’t Accept Average, Think Independently, and Lift as One—guide every decision and every lift.

Position Summary
The Dispatcher and Logistics Manager plays a critical leadership role in ensuring efficient, safe, and productive scheduling of personnel, equipment, and fleet resources across multiple job sites. This position manages logistics operations from project planning to closure and is instrumental in supporting the company’s high-performance culture, operational excellence, and commitment to safety and service. This is an in-office position.

Key Responsibilities

Operational Planning & Dispatch

• Coordinate and optimize dispatch of trucks, cranes, and field personnel to maximize resource utilization and job efficiency
• Prepare and distribute weekly schedules in coordination with Sales by each Friday at noon
• Monitor and maintain accurate logs of all scheduled equipment, operators, and assignments
• Serve as the primary contact for daily dispatching, problem-solving, and adjusting schedules based on evolving site conditions

Permit & Transport Management

• Apply for state and federal transport permits, including super-load permits
• Create transport routes using GPS, mapping tools, and pin drops to ensure compliance with permit laws
• Oversee third-party transportation vendors and internal fleet logistics for on-time, safe equipment movement
• Maintain electronic logging devices (ELDs) and ensure DOT compliance across operations

Leadership & Team Collaboration

• Lead with professionalism, emotional intelligence, and accountability
• Train, support, and direct dispatch and field staff to meet project and performance expectations
• Collaborate with HR on driver recruiting and onboarding
• Facilitate effective communication between branches, regions, and departments regarding personnel and logistics needs

Project Support & Execution

• Attend project kickoff and lessons-learned meetings to align dispatch with project goals and continuous improvement efforts
• Provide real-time support to crews in the field to address job-related issues and ensure high standards of service
• Participate in operational briefings and leadership meetings to maintain visibility into current and future workload

Administrative & Reporting

• Prepare daily dispatch reports and ensure accurate transmission of instructions and documentation
• Monitor weather and external factors that may impact scheduling and suspend operations if necessary for safety
• Operate dispatch and communication systems including Microsoft Office, tablets, phones, and Fleet Cost & Care/NexGen software

Qualifications

• 5+ years of experience in rigging, specialized transport, or heavy lift logistics
• Demonstrated experience in scheduling, staff supervision, and fleet coordination
• Strong working knowledge of DOT regulations, heavy haul permitting, and civil/construction logistics
• Ability to read and understand blueprints and lift/rigging plans
• Proficiency with Microsoft Office and dispatch software systems
• Strong communication, organizational, and multi-tasking skills
• Proven ability to lead under pressure, maintain confidentiality, and resolve problems proactively
• Deep understanding of crane operations, job site protocols, and heavy equipment capabilities

Working Conditions
Primarily office-based with occasional exposure to job site environments. May require wearing PPE and managing in adverse conditions (extreme temperatures, noise, dust). Weekend or holiday availability may be required based on operational needs.

Why Join CSI?

• Competitive salary and performance-based incentives
• Comprehensive benefits package: medical, dental, vision, 401(k) with match
• Generous paid time off and holidays
• Company-paid life insurance, long-term disability, and optional supplemental coverage
• Career development and continuing education opportunities
• A safety-first, people-focused culture that invests in its team

Equal Opportunity Employer
Crane Service Inc. is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Comp Scale $110-150K/year