Full Time Dental Office Manager

Orlando Dental Group is now seeking a Full Time Dental Office Manager in beautiful Orlando, Florida!

As a Full Time Dental Office Manager, come join our community of collaborative, high-quality clinical, business and operations professionals.

Dental Office Manager Schedule:

Monday - Friday 7:45am - 5:30pm

Office Manager Job Summary

Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

Full Time Benefits

• Office Manager Incentive Bonus
• Monthly Employee Incentive Bonus
• 401K
• Paid Time Off (PTO)
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Long Term Disability
• Employee Referral Bonus Program
• Voluntary Life, Disability, Pet & AD&D Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Benefits

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household

Responsibilities

Team leadership, coaching and training

Profit & Loss (P&L) management

Staff and patient scheduling

Time & Attendance (T&A) management

Payroll process management

Accounts Payable (AP) management

Manage insurance claims and other forms of payment

Patient satisfaction and experience

Collaborate on internal and external marketing efforts

Implement policies and procedures

Promote SDP company policies and best practices (published or otherwise communicated)

Management of dental licenses and other related certifications

Maintain current safety procedures and personal protective equipment required to minimize health risks

Other job duties as assigned

Qualifications

3 years of dental office management or equivalent experience required

Proficient in dental performance management software (Dentrix, Eaglesoft, etc.)

Strong understanding of marketing strategies, platforms, tools and metrics

Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)

Solid understanding of P&L management (budgeting)

Comprehensive understanding ability to enforce current labor laws

Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Values & Competencies

Integrity

Accountability

Customer-centric

Effective leadership skills

Experience in P&L Management

Demonstrates flexibility as appropriate

Results-driven

Ability to successfully multitask under pressure

Strong organizational skills

Strong attention to detail

Proficient in Time Management

Excellent communication skills (verbal/written)

Work Environment/Conditions

Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required

Ability to travel up to 10%

Prolonged sitting and standing as needed

Ability to lift up to 15 lbs.

Exposure to potentially hazardous objects and/or materials

Ability to wear appropriate work attire as needed or required

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.