Oracle is seeking a Vendor Relationship Director. The Vendor Relationship Director will be a key member of the team, responsible for overseeing vendor partnerships, managing service agreements, and ensuring high-performance delivery of vendor services to support a portfolio of data centers. Candidates should have extensive experience in vendor management, contract negotiation, and performance monitoring, with a focus on optimizing service delivery, maintaining strong vendor relationships, and ensuring compliance with operational standards in critical environments.

Responsibilities

Key Responsibilities

Develop, negotiate, and manage Master Service Agreements (MSAs) and Service Level Agreements (SLAs) to ensure alignment with organizational goals and operational requirements.

Establish and monitor Key Performance Indicators (KPIs) to evaluate vendor performance, ensuring compliance with agreed-upon standards and response times.

Build and maintain strong relationships with national vendors to foster collaboration, reliability, and consistent service delivery across multiple sites.

Issue Requests for Proposals (RFPs) to identify and onboard qualified vendors, ensuring competitive pricing and alignment with company objectives.

Leverage national agreements to optimize cost efficiencies, streamline vendor operations, and ensure consistent service quality across regions.

Utilize digital vendor management systems to track performance, manage contracts, and ensure timely completion of vendor-related tasks.

Respond promptly to vendor-related issues or service disruptions, adhering to predefined escalation procedures to mitigate risks and ensure operational continuity.

Conduct regular assessments of vendor performance, service delivery, and compliance with SLAs to identify and address any gaps or opportunities for improvement.

Collaborate with internal stakeholders and external vendors to ensure seamless coordination.

Promptly escalate vendor performance or contract issues to leadership for resolution.

Identify and recommend improvements to enhance vendor management processes and frameworks.

Control Center Operations: Use digital tools to monitor vendor performance, track KPIs, streamline communications, and allocate resources effectively to support vendor-related activities.

Minimum Qualifications

Ability to travel to vendor sites or facilities as needed for relationship management and oversight.

Professional certification in vendor management, procurement, or related fields (e.g., Certified Professional in Supplier Diversity or Certified Vendor Management Professional) is preferred.

Strong understanding of vendor relationship management, service agreements, and performance monitoring in high-stakes environments.

Ability to read and interpret contracts, RFPs, and technical service specifications.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $120,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M4

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.