Customer Service Team Member

New Yesterday

Description
As a Dessert Artisan (Team Member) at Hampton Chocolate Factory, you'll play a key role in creating memorable, one-of-a-kind experiences for every guest. You'll bring energy, enthusiasm, and attention to detail to each shift-whether you're preparing treats, working the register, or engaging with guests.

In this hands-on role, you'll help keep the store clean, organized, and running smoothly. You'll work side-by-side with your team to ensure high standards of service, product quality, and store presentation. From learning recipes to mastering daily routines, you'll be part of a collaborative and fast-paced environment that thrives on excellence and hospitality.

We're looking for someone who communicates clearly, works well under pressure, and brings a positive, can-do attitude to every shift. You enjoy working with others, take pride in your work, and are excited to grow within a company that values teamwork, creativity, and guest satisfaction.

OUR CULTURE:

At Hampton Chocolate Factory, our mission is to create a 'one-of-a-kind memorable experience' (OOAKME) driven by 5 core values:

We Perform with a Positive Mental Attitude.

We are Always Strive to Be the Best.

We are Always Willing to Learn.

We Deliver with Diligence and Proactivity.

We are an Artisan, first.

WHAT YOU'LL GET:

A rewarding work culture

Competitive pay including tips

Clear pathways for career advancement within our rapidly expanding organization.

YOU WILL

Craft "Instagram-worthy" desserts that reflect the Hampton Chocolate Factory brand and exceed guest expectations.

Partner with leadership and team members to consistently deliver a "one-of-a-kind" guest experience on every shift.

Support daily operations by staying organized, following routines, and keeping service areas clean, stocked, and guest-ready.

Maintain a positive, energetic presence and help set the tone during busy or high-pressure shifts.

Model and reinforce daily habits that support a smooth, efficient, and high-performing work environment.

Communicate guest feedback or operational insights to leadership to help drive improvements.

Stay engaged during new product rollouts and assist with team training to ensure consistent execution.

Uphold food safety, cleanliness, and company standards to maintain a safe and welcoming space for both guests and staff.

Utilize tools like Toast, 7Shifts, and Slack to stay informed and help guide new team members in navigating systems.

Company Information
As a Dessert Artisan (Team Member) at Hampton Chocolate Factory, you'll play a key role in creating memorable, one-of-a-kind experiences for every guest. You'll bring energy, enthusiasm, and attention to detail to each shift-whether you're preparing treats, working the register, or engaging with guests.

In this hands-on role, you'll help keep the store clean, organized, and running smoothly. You'll work side-by-side with your team to ensure high standards of service, product quality, and store presentation. From learning recipes to mastering daily routines, you'll be part of a collaborative and fast-paced environment that thrives on excellence and hospitality.

We're looking for someone who communicates clearly, works well under pressure, and brings a positive, can-do attitude to every shift. You enjoy working with others, take pride in your work, and are excited to grow within a company that values teamwork, creativity, and guest satisfaction.

OUR CULTURE:

At Hampton Chocolate Factory, our mission is to create a 'one-of-a-kind memorable experience' (OOAKME) driven by 5 core values:

We Perform with a Positive Mental Attitude.

We are Always Strive to Be the Best.

We are Always Willing to Learn.

We Deliver with Diligence and Proactivity.

We are an Artisan, first.

WHAT YOU'LL GET:

A rewarding work culture

Competitive pay including tips

Clear pathways for career advancement within our rapidly expanding organization.

YOU WILL

Craft "Instagram-worthy" desserts that reflect the Hampton Chocolate Factory brand and exceed guest expectations.

Partner with leadership and team members to consistently deliver a "one-of-a-kind" guest experience on every shift.

Support daily operations by staying organized, following routines, and keeping service areas clean, stocked, and guest-ready.

Maintain a positive, energetic presence and help set the tone during busy or high-pressure shifts.

Model and reinforce daily habits that support a smooth, efficient, and high-performing work environment.

Communicate guest feedback or operational insights to leadership to help drive improvements.

Stay engaged during new product rollouts and assist with team training to ensure consistent execution.

Uphold food safety, cleanliness, and company standards to maintain a safe and welcoming space for both guests and staff.

Utilize tools like Toast, 7Shifts, and Slack to stay informed and help guide new team members in navigating systems.
Apply
Location:
Tampa

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