Post Customer Service Representative

Job Category : Employee Requisition Number : CUSTO002670 Apply now Posting Details

Posted: July 18, 2025 Full-Time Locations

Showing 1 location Sisseton, SD 321 Veteran's Avenue Sisseton, SD 57262, USA Sisseton, SD 321 Veteran's Avenue Sisseton, SD 57262, USA +0 more locations less locations Job Details

Description

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be assisting customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Our Customer Service Representative’s also receive useful skills and development on the job, allowing them to promote to higher levels and complete more complex activities such as opening and maintaining deposit accounts for consumers and businesses. The ideal candidate is someone who is organized, self-motivated and productive, having a high level of attention to detail and, most importantly, can provide exceptional customer service to our customers.

Dacotah Bank invests deeply in the communities we serve, and also in our employees and their families – personally, professionally, and financially. As a Customer Service Representative, you will gain valuable training and development in multiple aspects of your role that will help you grow your career and open doors for advancement. Dacotah Bank is a family-friendly community bank with both a rich history and a sharp vision for the future – that’s why it’s good to be in Dacotah Territory.

Essential Functions World Class Customer Service

Develop Customer Relationships

Manages Retail Transactions

Deposit Products and Services

Access to Other Products and Services Experience, Skills, and Qualifications Cash handling, customer service, sales, and/or banking experience is preferred

Excellent interpersonal skills; able to communicate both in person and over the phone

Detail-oriented and thorough, with a focus on accuracy

Self-motivated, with an aptitude & willingness to learn and utilize various software applications

Must be 18 years of age or older

High school diploma/GED required (Associate degree in a business-related field preferred) Competitive Benefits Package Health Insurance – Dacotah Bank pays 100% of the premium for individual or family coverage

Dental Insurance – Dacotah Bank pays 100% of the premium for individual or family coverage

Generous paid vacation and sick time + 11 paid Holidays

401(K) – dollar for dollar match up to 3% of compensation + annual retirement contribution eligibility

Annual wellness reimbursement program

Annual Dacotah Gear allowance

Birthday day off

Additional perks and benefits Qualifications

Skills

Behaviors

: Motivations

: Education

Experience

Licenses & Certifications