Customer Service Representative

New Today

Customer Service Representative:



Make your application after reading the following skill and qualification requirements for this position.
We are looking to hire a quality individual that is interested in a long-term opportunity and who is eager to learn and improve their skills.


Howell Chase Heating & Air Conditioning is a fast-growing company driven by integrity and quality workmanship and we are searching for a CSR to join our fun, fast-paced and busy team.


Join our team and unlock the potential for higher earnings with our performance-based pay structure complementing our hourly rates. Take charge of your financial growth while contributing to our dynamic workplace.

Essential Job Duties:

- Respond promptly to customer inquiries via phone, email, and chat.

- Resolve customer complaints and issues efficiently and professionally.

- Provide accurate information about products and services.

- Document and update customer records with details of interactions and transactions.

- Follow up with customers to ensure their issues are resolved.

- Collaborate with team members to improve customer service processes.

- Identify customer needs and assist them in making informed decisions.

- Adhere to company policies and procedures while addressing customer concerns.

- Maintain a positive, empathetic, and professional attitude toward customers at all times.

- Escalate complex issues to appropriate departments or supervisors when necessary.

- Participate in training and development sessions to enhance service skills.

- Keep up-to-date with the latest product knowledge and updates. xzgxqkn

- Assist in developing support materials and resources for customers.



Compensation details: 18-22 Hourly Wage





PI218dc534d9c9-31181-40134777

Apply
Location:
Bluffton
Category:
Information Technology

We found some similar jobs based on your search