Customer Service Representative - State Farm Agent Team Member

2 Days Old

We're Hiring!
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Diamond Bar. Additional languages spoken: Spanish, Cantonese, and Mandarin Bilingual Insurance Operations Associate
We are seeking a bilingual (English + Chinese/Mandarin or Cantonese) Insurance Operations Associate to support daily office operations, assist clients, and help keep the office running smoothly and consistently. This role is ideal for someone who enjoys working with people, values stability, and is interested in building a long-term career in the insurance industry. Key Responsibilities: Provide bilingual (Chinese/English) customer service support Assist clients with policy changes, documentation, and general inquiries Maintain accurate records and update internal systems Support daily office and administrative operations Coordinate with internal team members to ensure smooth workflow Qualifications: Fluency in both Chinese (Mandarin or Cantonese) and English required Active California insurance license preferred (licensing support may be provided) Previous customer service or office support experience preferred Detail-oriented, organized, and comfortable with routine, structured work Compensation & Benefits: Hourly compensation: $22-$25 per hour Paid time off and training provided Stable, long-term position with supportive team environment Hybrid / flexible work-from-home options available after onboarding
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Location:
Chino Hills

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