Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Training & development

ROLE DESCRIPTION:
**LICENSED AGENTS ONLY** As a customer service representative with the James Purcell Insurance Agency, Inc., you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred
• Be coachable
• Be responsible
• Problem solver
• Must be Property & Casualty Insurance Licensed
• Willing to get Life & Health Licensed
• If not licensed, Agent is willing to help the right candidate get licensed.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.
• Ability