Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2025 after working as a sales team member, and today were a growing team of two focused on building something special. My background includes both a Bachelor of Arts and an MBA, and Ive lived in several parts of the country before settling in Tennessee. That experience shaped my professional, goal-oriented approach to leadership and development.

Our office culture is team-oriented, fast-paced, and built around consistent personal and professional growth. We believe in a culture of winning, where driven individuals are encouraged to take ownership of their results and continuously improve. Im looking for someone who is hungry, self-motivated, and comfortable in a goal-driven environmentsomeone who can move quickly, stay focused, and take initiative.

Giving back is also important to us, and we support organizations like Isaiah House in our community.
For our team, we offer paid time off, holidays, licensing reimbursement, and a strong emphasis on work-life balance.

If youre looking for a professional, growth-focused environment where you can push yourself, develop your skills, and be part of a winning team, this could be the right opportunity for you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Steven Hlatky - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.