Customer Service Representative (Remote)

3 Days Old

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.
We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers' experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer:

This can be a 100% remote (WFH) position but we prefer you live in Arizona so training can be done in person at our Mesa headquarters.

Shift Hours: This team provides coverage from 5:00 am to 5:00 pm Arizona time, so your 8-hour shift will fall between these hours.

We're Looking For:

The Customer Service Representative acts as a support partner by assisting customers including repossession companies, lenders, and others by answering questions, providing information, and troubleshooting problems via phone, chat, or email. The Customer Service Representative is responsible for providing information and assistance to any and all customers. Must know, practice, and ensure that company policies, procedures, and applicable state and federal laws are followed at all times. The Customer Service Representative collaborates with all departments and has no direct reports.

You Will:


Must Have's:


Sound like a match? Apply Now - We can't wait to hear from you!
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Location:
Mesa

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