The Community Support Specialist provides integrated, holistic, community support services to adults with behavioral health and substance use disorders. The CSS works with people in the community, in home, and in the office to work toward personal recovery and rehabilitation goals.
This is a full-time, benefit eligible position, working Monday - Friday.
ESSENTIAL FUNCTIONS:
Clinical Service Provision
Using a motivational, stage-matched approach, provide individualized services based upon strengths, needs, abilities, and preferences identified collaboratively with client/family, focused on supporting client’s movement toward recovery/resiliency goals
Assist client in identifying strengths, needs, abilities, & preferences in regard to mental illness/substance use and participate in development of Wellness Plan
Provide services from a holistic perspective, incorporating coaching surrounding the Eight Dimensions of Wellness, with attention to each domain of wellness, including physical and mental health
Support client in completion of goals identified on Wellness Plans, reviewing the WP with client as required and as needed for updating of goals and objectives as items are achieved, or as the client’s goals change
Provide assistance in accessing public services, including financial, housing, emergency assistance, food, etc.
Maintain contact with clients who are hospitalized, participating in discharge planning and communicating with all involved providers in developing aftercare plans
Provide education and skill-building in areas such as daily living skills, employment/education, symptom management, communication/relationships, budgeting, maintaining a residence, etc., with focus on movement toward independent completion of these tasks, or referral to long-term supports
Assist clients with developing personal support systems, including, but not limited to, work with family members, legal guardians, recovery communities, etc.
Provide individual assistance to consumers in accessing needed mental health services including accompanying consumers to appointments to address medical or other health needs
Follow up with consumers regarding appointments, completion of forms, returning forms or receipts and other similar activities
Assist in completing initial and annual assessments and Wellness Plans as directed by Supervisor
Meet service provision expectations per client needs and company guidelines
Complete documentation and paperwork within the required timeframe
Integrated Health Team
Communicate actively with other members of the integrated team, including psychiatrists, primary care physicians, specialists (community support, peer, ITCD, CSTAR, DBT, etc), nurses, dentists, NCMs, etc regarding all areas of client wellness, including client’s adherence to medications, side effects, and efficacy of medications
Seek and include input from Integrated Health Team providers on client’s Wellness Plan
Make referrals to additional services/providers as needed for client’s Integrated Health Team
In addition to clinical providers of the team, function as liaison to others involved in client’s treatment, including, but not limited to family, employers, schools, probation/parole, courts, etc
Miscellaneous
Assist client with transportation as clinically indicated. Driving is an essential function of the position
Other duties as assigned