Title:

Clinical Service Manager Any of these locations:

Sacramento, CA / Eugene, OR / Inglewood, CA Duration:

Permanent Compensation:

$90k base + 56k potential commissions Start Date:

March 24th

Job Description We are seeking a

Clinical Service Manager

to serve as a field‑based clinical expert supporting patients, healthcare providers, and regional teams across Southern California. This role focuses on delivering high‑quality education, personalized product training, and clinical guidance for cutting‑edge diabetes management technology. The Clinical Service Manager plays a vital role in supporting patient therapy starts, building clinical confidence among providers, and ensuring successful integration of medical devices into diabetes care practices. Work is primarily conducted in clinics, healthcare offices, and the field, with regular travel throughout the assigned territory. Key Responsibilities Build strong relationships with endocrinologists, primary care providers, diabetes educators, and care teams. Educate healthcare professionals on diabetes management, insulin pump therapy, and technology workflows using evidence‑based clinical practices. Schedule and deliver individualized patient training sessions tailored to treatment plans and experience levels. Support and develop Certified Trainers through evaluation, feedback, and ongoing communication. Participate in community events and local clinical initiatives to strengthen regional credibility. Track patient training metrics and documentation within CRM tools such as Salesforce. Partner with cross‑functional sales teams to support adoption through clinical insights and aligned engagement strategies. Complete administrative tasks in accordance with company guidelines and compliance standards.

Qualifications Required Skills & Experience Associate degree required Minimum 2 years of clinical or healthcare experience Active clinical credentials/certifications (RN, RD, CDCES, PharmD, etc.) with appropriate state licensure Experience educating patients and/or healthcare providers Strong communication, interpersonal, and relationship‑building skills Ability to work independently in a field‑based role Proficiency with clinical devices and technology platforms Valid driver’s license and willingness to travel within assigned territory Ability to lift up to 30 lbs of training materials Nice to Have Bachelor’s degree Experience training insulin pump users or supporting diabetes technology Background in medical device or pharmaceutical industry roles Familiarity with Salesforce or similar CRM tools Experience working cross‑functionally with sales teams