Sonendo, Inc. is a medical technology company with a unique mission to lead the transformation of dentistry through Sound Science®. We are currently building a high-performance team with a passion for creativity and innovation that is committed to collaboration and integrity. We believe our success is based on developing disruptive technologies, and we strive to achieve excellence in our products and services by attracting energetic, entrepreneurial individuals who are committed to this vision.

Essential Duties and Responsibilities:

The Clinical Product Consultant (CPC) plays a pivotal role in the success of current and future Sonendo customers. This position is essential to the onboarding process of new customers, ensuring a smooth and effective introduction to Sonendo's products and clinical protocols. Additionally, the CPC is responsible for driving utilization and supporting sustained current customer engagement within their assigned geography.

Assume full ownership of account management and clinical training/support activities for accounts within assigned geography, ensuring high levels of customer satisfaction and system adoption. Cultivate and maintain strong customer relationships by proactively identifying needs, presenting tailored solutions, delivering ongoing clinical support, etc. Consistently achieve or exceed target utilization forecasts and other key performance indicators. Deliver comprehensive onboarding and follow-up training in alignment with current clinical protocols and best practices. Collaborate cross-functionally with Sales, Customer Care, Technical Support, Marketing and other internal teams to resolve customer issues and ensure a seamless customer experience. Support customer engagement and referral-driving activities, including Lunch & Learns, open houses, referral events, and other practice marketing initiatives. Support Professional Education activities for existing customers, including 2.0 GentleWave courses, webinars, peer-to-peer Key Opinion Leader (KOL) connections, and 1.0 GentleWave course support when needed. Participate in team and departmental meetings, both virtually and in-person, including sales meetings, conference calls, training sessions, and strategy discussions. Represent Sonendo at industry trade shows and conferences to promote products and build customer relationships. Take initiative in learning new tools, systems, or procedures relevant to the role. Maintain advanced clinical knowledge of endodontic procedures, technology, and the business landscape. Ensure compliance with Salesforce.com call entry, quality system procedures, and all relevant company policies and standards. Able to install a new GentleWave system. Perform related duties as assigned by supervisor. Education and/or Work Experience Requirements: A minimum of a bachelor's degree or equivalent experience. A minimum of 2+ years of sales experience. Patient care environment preferred. A valid driver's license. Ability to build rapport, establish trust and assist clinicians and their staff. Strong computer/technical skills (e.g. Microsoft Office Suite and Salesforce.com). Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Standing, walking, and meeting activities are required frequently throughout the workday. Must be able to safely move up to 50 lbs The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ability to observe details at close range (within a few feet of the observer). Ability to travel by car, plane, etc. The ability to travel related to this role required. Must be willing and able to travel up to 60% overnight locally, regionally, and nationally, if needed.

Compensation:

We pay competitively. Base salary: $90,000. Other paid compensation and benefits may be available.

Additional Information:

Sonendo offers a competitive benefits package and a collaborative, motivating work environment where you will be encouraged to innovate continuously; This is a place where you will be encouraged to actively participate, and your ideas can have a direct impact on the success of the organization. If you are interested in applying for this position, please apply online.

No recruiters, please.

Sonendo, Inc. is an Equal Opportunity Employer