THIS IS A NON-CIVIL SERVICE POSITION POSTING DATE: 07/25/2025 SALARY RANGE: $99,053.00 - $163,237.00 Annually Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: SUMMARY OF POSITION Baltimore City DOT (BCDOT) is seeking a Safety Division Chief. As a senior-level manager reporting directly to the Deputy Director of the Department of Transportation. The Safety Chief will be responsible for overseeing and directing the Parking Enforcement Officers and Crossing Guards to ensure the effective enforcement of parking regulations and the safety of children on the roadways. This role serves as the main point of contact for parking customer concerns, resolving disputes and promoting a positive public experience. ESSENTIAL FUNCTIONS Plans, organizes, schedules, assigns and supervises the work of staff of employees involved in parking enforcement activities to ensure compliance with all governing laws and regulations and recommends process improvement

Trains and instructs assigned employees in the efficient use of motorized vehicular equipment, completion of assigned routes, the proper interpretation of municipal and state codes and ordinances related to parking and the operation of a handheld computer, printing units, and all other parking enforcement technology

Receives and responds to phone calls and emails from customers; solves problems and addresses public concerns; second level customer service for staff

Completes daily and monthly reporting, expenditures, parking analysis of parking budget, including planning for next year's records

Assists in the development and implementation of effective and efficient enforcement methods, techniques, practices and procedures

Coordinates with other departments on signage, lighting, water leaks, potholes, and parking needs

Prepares and reviews reports of parking violations, logs and investigates citizen complaints and activities, and coordinates traffic ticket activities as necessary

DESIRED SKILLS AND EXPERIENCE: A bachelor’s degree in political science, Business Administration, Public Administration, Management, or related field from an accredited college or university and 7 years of progressively increasing responsibilities including 3 years of supervisory experience are required. Excellent communication (oral and written), teamwork, facilitation, presentation, and analytical skills; experience working with government agencies, community groups, businesses and elected officials; project management experience; and attention to detail are desired.

LICENSES, REGISTRATIONS, AND CERTIFICATIONS:  Have a valid Maryland Class C Noncommercial Driver’s license and eligibility to obtain a Baltimore City driver's permit. PROVISIONAL DRIVER’S LICENSE OR LEARNER PERMITS ARE NOT ACCEPTABLE. Relocation expenses are not covered. This position is a Non-Civil Service Position (At-Will). KNOWLEDGE, SKILLS, AND ABILITIES State and local parking regulations, enforcement policies, and automated parking systems

Methods, practices, procedures, and equipment pertinent to municipal on-street parking meters

Traffic codes and parking regulations in major municipal parking operations, training manuals, street maps, and other job manuals regulations pertaining to parking

Local geography, buildings, agencies and attractions in the downtown business area

Handheld computer units, printers and computers as they relate to ticket issuing activities

Implentation of new technology

Prepare records and reports

Communicate clearly and concisely, orally and in writing

Professionally and tactfully interact with the public and solve and address and concerns or problems

Operate a computer and mobile device to input and retrieve data

Proficiently utilize computer applications

Plan, assign, coordinate and evaluate the work of others

Enforce traffic codes and regulations tactfully, firmly and impartially

Establish and maintain effective working relationships with employees, other agencies and the public as necessitated by the work

Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed. Probation All people, including current City employees, selected for this position must complete a mandatory six-month probation. BENEFITS Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application. Financial Disclosure: BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER