Certified Medical Assistant / CSR | Commonwealth | Days | Full Time

New Yesterday

Medical Assistant

Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.

Responsibilities

Essential Functions

  • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
  • Maintains patient scheduling functions, and sets patient appointments through established guidelines.
  • Interviews and completes the registration process for patients utilizing the specific service.
  • Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
  • Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
  • Perform venipuncture and administer routine, non-controlled medications.
  • Administer medication as directed by and under the direct supervision of licensed physician.
  • Collect routine laboratory specimens as directed by the provider.
  • Perform basic laboratory procedures including aseptic procedures and taking patient's vital signs.
  • Provides excellent customer service for patients/families/representatives and other members of the treatment team.

Qualifications

Experience Requirements

  • 1 year Medical assistant preferred
  • 2 years Clerical/customer service experience -ideally in a health care related industry preferred
  • 1 year experience with third party payors and computer experience for inputting data and reviewing patient demographic material preferred

Education Requirements

  • High School Diploma or GED required

Certification/Licensure

  • Certified Medical Assistant (CMA) required within 6 months
  • Basic Life Support (BLS) required at time of hire
  • Medical Terminology Certificate preferred within 30 days
  • Requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board.

UFJPI is an Equal Opportunity Employer and Drug Free Workplace

Location:
Jacksonville

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