Join the Plum Market Team – Where Passion Meets Opportunity! Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry. We are dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to our Customers. At Plum Market, our Team Members are at the heart of everything we do . We are passionate about high-quality food, beverages, and grocery essentials, helping our Customers lead a better lifestyle. Our priority is creating a welcoming environment that supports both our Customers and our Team Members. Our Retail Grocery Stores reflect the diverse communities we serve . From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture. If you share our enthusiasm, we’d love for you to apply and discover how you can be part of our team! Why Work at Plum Market? Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance. Grow Your Passion – Learn about great food while advancing your skills and knowledge. Comprehensive Training – We invest in our Team Members with exceptional training programs. Competitive Holiday Pay – Earn time and a half for working on five federally recognized holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, and Thanksgiving. Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can grow with us! Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family. 401(k) with Company Match – Available after just six months. Team Member Discounts – Enjoy 20% off grocery purchases and 50% off Team Member meals. Plum Market is more than just a workplace – it’s a desirable and rewarding environment where your contributions matter. Employment is contingent upon a successful background check. Ready to be part of something special? Apply today! Description: The Catering Coordinator is responsible for driving catering sales, coordinating event execution, and ensuring an exceptional experience for every catering Guest. This role oversees all aspects of the catering process—from sales and BEO (Banquet Event Order) generation to production logistics and follow-up—while partnering with the Prepared Foods Department to maintain operational excellence. The Catering Coordinator leads with hospitality, attention to detail, and a focus on growing the catering business within the store and local market. Who you are: You are passionate about hospitality and delivering best-in-class service. You are a confident communicator who builds strong relationships with Guests and Team Members. You are proactive, organized, and take ownership of planning and execution. You are energized by the challenge of balancing details, deadlines, and creativity. You are a team player who supports success at every level. You value inclusion and work to create a welcoming environment for all. You are enthusiastic about natural, organic, and specialty foods. What you will bring: A minimum of 2 years of experience in catering coordination, event planning, or food service management. Proven ability to manage catering logistics, sales, and event execution. Strong organizational skills and the ability to manage multiple priorities. Knowledge of the Ann Arbor market and established catering relationships is a plus. Excellent written and verbal communication skills. Ability to create and manage BEOs and follow-up documentation per SOP. Comfort with technology, including use of tablets, presentation tools, and Microsoft Office. Ability to work a flexible schedule including nights, weekends, and holidays. Physical ability to stand and walk for up to 4 hours without a break. Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted. An associate degree in catering, culinary, or hospitality preferred. What you will do: Serve as the primary point of contact for all catering Guests, from inquiry to follow-up. Secure and manage catering orders, generating accurate BEOs with pricing, descriptions, and staffing requirements. Coordinate logistics with the Prepared Foods Department to ensure timely production and delivery. Train, mentor, and coach team members to support catering operations. Maintain a folder for each catering event with BEOs, performance notes, quantity adjustments, and improvement areas. Attend face-to-face meetings with potential clients, using iPad and tools for effective presentations. Track and process catering invoices for timely submission to accounting. Follow up with Guests after events to gather feedback and build loyalty. Acquire new catering clients and develop relationships to grow departmental revenue. Ensure BEOs are posted according to SOP and visible to the appropriate teams. Model and maintain exceptional Guest Service throughout the entire process. Maintain deep knowledge of Plum Market’s products, catering capabilities, and policies.