Call Center Service Representative

New Yesterday

We have an outstanding Contract position for a Call Center Service Representative to join a leading Company located inHouston, TX.
Pay Rate: $15.00 per hour
Job Responsibilities:
+ Act as customer service interface to internal employees and external customers and perform all service-related activities (Sales Orders, RMAs, warranty, center set-up, contracts, and consignment procedures).
+ Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.
+ Perform returned materials process, including initiation, receipt, expediting and closing RMAs.
+ Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty and report generation.
+ Receive product orders and process to shipment.
+ Provide international customer service at times, and in such event, work a flexible schedule.
+ Perform other related duties as assigned, including special projects.
+ Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
Basic Hiring Criteria
+ High School or equivalent required
+ Must have 1+ years of Call Center Customer Service experience.
+ Must have strong verbal and written communication skills
+ Must have typing skills
+ Must be computer proficient
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/orhttps://pdsdefense.com/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
Apply
Location:
Houston
Job Type:
PartTime

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