Call Center Representative

New Yesterday

Join Our Growing Transportation Operations Team!
Be part of a fast-paced, expanding team that manages daily freight movements across North American fulfillment centers. This is a great opportunity to grow your career in logistics while contributing to a high-impact, data-driven environment.
What You'll Do
+ Coordinate freight operations to ensure top-tier customer service.
+ Communicate with carriers, vendors, and suppliers.
+ Analyze data using Excel, Access, and SQL to drive decisions.
+ Monitor appointment and arrival reports to optimize performance.
+ Present weekly insights and lead process improvement initiatives.
+ Escalate and resolve operational issues effectively.
+ Develop and track performance metrics to support business goals.
What You Bring
+ Strong customer service and communication skills.
+ Proficiency in Excel and other MS Office tools.
+ Problem-solving mindset with a focus on logistics and operations.
+ Ability to work independently in a fast-paced setting.
Nice to Have
+ Experience in transportation or logistics.
+ Customer account management and conflict resolution.
+ Comfort with data analysis and handling customer calls.
Pay and Benefits
The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Phoenix,AZ.
Application Deadline
This position is anticipated to close on Jul 23, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
Apply
Location:
Phoenix

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