Call Center Operations Manager
2 Days Old
- Location:
- Killeen
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OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS - Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 supervisors and are...
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Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives. Responsible for coaching and developing reports on customer service processes and best practices. Manage metrics, performance criteria, policies and pro...
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