Call Center Operations Manager, Savannah

Call Center Operations Manager

2 Days Old

Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives. Responsible for coaching and developing reports on customer service processes and best practices. Manage metrics, performance criteria, policies and pro Operations Manager, Call Center, Operations, Manager, Technical Support, Customer Service, Technology

Apply

Location:: Savannah

We found some similar jobs based on your search

New Yesterday

Call Center Operations Manager
- Savannah
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trus...

More Details
New Yesterday

Call Center Operations Manager
- Savannah
Lead and mentor a team of call center supervisors overseeing inbound and outbound operations. Coach supervisors on customer service best practices and operational excellence. Monitor and manage KPIs, performance metrics, and productivity standards. F...

More Details
2 Days Old

Call Center Operations Manager
- Savannah
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ...

More Details
2 Days Old

Call Center Operations Manager
- Savannah
Lead a team of 5-10 call center supervisors responsible for inbound and outbound representatives. Responsible for coaching and developing reports on customer service processes and best practices. Manage metrics, performance criteria, policies and pro...

More Details
2 Days Old

Call Center Operations Manager
- Savannah
WHAT DOES SOMEONE IN THIS ROLE DO? Operations managers are responsible for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality ...

More Details
2 Days Old

Call Center Operations Manager
- Savannah
POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role coach and develop a team of 5 - 10 s...

More Details