Job Title: Building Services Supervisor– Full-Time with Benefits

Department: Maintenance

Reports To: Vice President, Municipal Services

Salary: $40,000-$42,000, Full-Time/Exempt

Position Summary: Lakeside Chautauqua is a non-profit organization situated on one square mile of waterfront property on the Marblehead Peninsula. Although we operate year-round, our peak season runs from Memorial Day to Labor Day, when we welcome thousands of guests to experience everything Lakeside has to offer.

As Building Service Supervisor, you lead with Genuine Care and keep us Lakeside Ready every day. You’ll oversee both routine and deep cleaning of group and seasonal housing, as well as all public restrooms and campus-wide trash and recycling, ensuring every space sparkles before our guests even notice the dirt. Your hands-on leadership makes Lakeside feel welcoming and worry-free.

Essential Duties and Responsibilities: (To include other duties that may be assigned.)

Key Responsibilities

• Establish cleaning standards and schedules for each building
• Set cleaning standards and schedules for each building, considering unique floor types and traffic patterns
• Develop and follow specific cleaning routines for various floor surfaces (wood, tile, concrete, etc.)
• Select and apply appropriate chemicals and products for each flooring material safely and effectively
• Oversee carpet cleaning processes, including spot treatment, shampooing, and protective measures
• Recruit, train, and mentor seasonal staff on all cleaning methods and product usage
• Forecast staffing and supply needs and adjust on the fly
• Analyze workflows and introduce improvements to maximize efficiency and quality
• Lead deep clean projects and quality check routine tasks
• Coordinate event setups—chairs, tables, and equipment—and manage breakdowns
• Serve as an escalation point for guest or staff concerns with speedy solutions
• Partner with operations leadership on facility upgrades and safety protocols

Education and/or Experience:

• High school diploma or equivalent preferred
• Minimum two years supervising janitorial or facilities teams
• Proven track record of process improvement and team leadership
• Janitorial experience required, industrial carpet and Akiva bath cleaning a plus
• Expertise in floor care products and chemical handling
• Strong communication, critical thinking, and time management skills
• Valid Ohio driver’s license
• Knowledge of floor-specific cleaning protocols and product safety
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Qualifications:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of the operation.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers, handle, or feel, reach with hands and arms, stoop, climb, or balance; have specific vision, depth perception, and the ability to adjust focus. Must be able to lift heavy equipment and material. Must be able to move tables and chairs frequently. Must be able to climb ladders, scaffolding, etc. The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Work Environment:

Riding in or driving a vehicle (golf cart or truck), walking the grounds in many different types of weather, and being able to make quick judgments.

Successful candidates should be physically active, have high energy, a positive, service-minded attitude, and enjoy a fast-paced environment.

Benefits (full-time year-round staff)

2 weeks vacation pay - start accruing immediately

2 weeks sick pay – start accruing immediately

2 PTO days

10 Holidays

Free Season passes for immediate family members (restrictions apply)

Company paid Medical, LTD, and Life Insurance

Dental

Vision

401(k)

Profit Sharing

Why Lakeside?

You’ll join a tight-knit nonprofit where your strategic vision and hands-on drive define the guest experience. Enjoy full benefits including paid time off, medical, dental, vision, 401(k), and profit sharing, and free season passes for family. Come and help us deliver Genuine Care every single day.

Ready to lead the charge against dirt? Apply today.