• Establish and maintain customer relationships with follow-up as needed
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance coverage, policy changes, claims, transfers, and billing
• Use a customer-focused, needs-based approach to educate clients about insurance options
• Maintain a positive attitude and strong work ethic with a commitment to daily success

• Active Property and Casualty insurance license - MN required prior to start
• Life & Health license - optional but a plus
• Strong communication skills in English and Spanish (written, verbal, listening)
• Excellent interpersonal and relationship-building skills
• Detail-oriented, organized, and people-focused
• Self-motivated and comfortable in a team environment
• Proactive problem-solving skills
• Ability to learn new computer systems efficiently
• Able to multi-task in a fast-paced environment while maintaining accuracy
• Eligible to work in the US and complete a background check
• Bilingual; fluent in Spanish and English

• Salary plus performance-based bonus
• Paid time off (vacation and personal/sick days)
• Signing bonus
• Disability and life insurance
• Retirement plan with company match
• Valuable professional experience
• Opportunity for growth and advancement within the agency

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