Automotive Service Field Advisor

11 Days Old

Automotive Service Field Advisor
Location: Dania Beach, FL 33312 (Fort Lauderdale area)
Full-time; On-Site; Monday through Friday 9:00am to 6:00pm EST
REQUIRED: Automotive Service / Automotive Distributor Support experience
REQUIRED: 30 to 40% travel (to Caribbean & Latin America)
Compensation: $70,000 to $75,000 salary (commensurate with experience); discretionary bonus potential; comprehensive benefits
Prior to hire: criminal background check, employment verification, drug screening and physical
Summary: The Service Field Representative position is responsible to improve the Service Operation within the Caribbean and some Latin America countries conducting service activities and programs. Experience working in Automotive, Truck service distributor operation REQUIRED. Up to 40% international travel is expected (required). Strong communication and negotiation skills. Proficiency in Microsoft Office. Spanish fluency would be beneficial (not required).
Responsibilities – Automotive Service Field Advisor:
Overview of Distributor Service operations and make improvement recommendations with support of management
Support distributors on all inquiries regarding Service matters with support of Field Advisor and management
Monitor and follow up monthly Service KPI’s per distributor to assure targets are achieved
Provide support as needed in the preparation of yearly Service Conference and special events
Responsible to prepare and follow up action plan for each distributor and provide countermeasures in order to improve their operations with support of management
Visit Distributors and their customers to guarantee good customer satisfaction and review possible areas of improvement
Prepare KPI reports and business trip reports and present them to management
Prepare presentations and present it to Distributors and upper management
Prepare agendas for meetings, document key decisions and collaborate with team members to develop project collateral
Write and disseminate work plans and project documents, including procedures, proposals, progress reports and presentations
Qualifications – Automotive Service Field Advisor:
REQUIRED: Automotive Service / Automotive Distributor Support experience
REQUIRED: Ability to travel 30 to 40% to Caribbean & Latin America (other locations may be added)
Bachelor's Degree highly (Company will consider Associates degree and 3 to 6 years of experience or equivalent combination of education and experience)
Must be proficient in Microsoft Word, Excel, PowerPoint, Outlook
Excellent communication skills and writing ability to communicate with customers, vendors, and sales staff
Negotiation skills
Self-motivated & target-driven; able to work with minimum supervision; teamwork mindset
Positive & proactive attitude
Presentation Skills
Relationship management skills and openness to feedback
Prioritizing, time management and organizational skills
Apply
Location:
Dania Beach, FL, United States
Job Type:
FullTime
Category:
Installation, Maintenance, And Repair Occupations

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