What would you do? - The Specifics

* Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L). * Optimize and oversee the eyeglass department to ensure efficiency and compliance with company's policies and operational guidelines. * Convey a commitment to providing outstanding customer service and ensure all associates do the same. * Ensure quality standards are met. Review remakes and enforce policies to ensure compliance. * Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required. * Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions. * Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions. * Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff. * Motivate associates to exceed performance standards.