JOB TITLE: Animal Care Technician

REPORTING RELATIONSHIP: Reports to the Animal Care Manager and Animal Care Tech Leads

POSITION OVERVIEW: The Animal Care Technicians provide daily care for the dogs and cats in our shelter while they await their forever home. As an ACT at Operation Kindness, you are on the front line for the care of our animals. This includes maintaining a clean and healthy environment for all the animals in our care, as well as following proper procedures for sanitation and disease prevention. Maintaining a high standard of husbandry in the shelter is crucial for our animals. Continuous attention to cleanliness throughout the day provides our clients with a positive experience while walking through our shelter. Because we work so closely with our animals, we are responsible for reporting medical/ behavioral concerns, as well as different personality traits that may aid in them getting adopted. As a member of the animal care team, you will also be responsible for feeding, walking, socializing, exercising in outside yards/ playgroup, for our dogs and cats every day. We work alongside other departments at Operation Kindness, like the behavior department so we can maintain consistency and structure for our animals. The Animal Care Technicians work closely together to meet the goals of the team and the organization. Continued education is provided around animal care and behavior. We offer a variety of career growth opportunities SCHEDULE: The Animal Care Technician position is full-time, 40 hours per week. This is broken down into four, 10 hour shifts each week, 7am - 6pm. •Dogs and cats require daily care, so weekend/holiday availability is a requirement for this position. POSITION RESPONSIBILITIES: •Cleans and sanitizes all animal enclosures and the kennel area per out Standard Operating Procedures, while utilizing our power washing (SMT) system Ensures that all animals always have access to fresh clean water. • Be aware of special/prescription diets, special feeding instructions, and follow the directions laid out for them. • Organize and clean food storage room. • Follow all applicable SOPs. Walking/Exercising/Socializing • All dogs are walked and exercised regularly throughout the day. • Cats are to have time on our outside Catio to explore and exercise daily. • When interacting with the animal's proper safety guidelines and training protocols must be followed. • Spending time getting to know the animals in our care and socializing with them. This helps prepare them to meet potential adopters. • Follow all applicable SOPs. Additional Responsibilities • Assist in loading/unloading shelter vehicles when needed. • Assists clients with questions while providing good customer service. • Work alongside volunteers and other departments to ensure a positive and kind working environment. General Responsibilities • Reports suspicion of animal abuse or neglect to any Manager or above immediately. • Reports any unsafe working conditions to any Manager or above immediately. • Maintains client, donor, volunteer, and staff confidentiality at all times. • Follows SOPs and other safety regulations at all times. • Completes all necessary and requested training in a timely manner in accordance with shelter policy. • Attends staff meetings. • Participates in shelter events as requested by Supervisor. • Performs other duties as requested or assigned. POSITION REQUIREMENTS: Experience and Education Requirements • Minimum High School Diploma or equivalent • One year of part-time or full-time work experience for which references are available • Previous Kennel or Animal Care experience preferred, but not required Personal Requirements • Feels and expresses a genuine liking for animals and for working in an animal care environment. • Supports Operation Kindness’s mission and understands how it is organized and functions as a non-profit organization. • Is able to work equally well with paid staff members, clients and volunteers. • Is able to relate well to persons with varied backgrounds and beliefs. • Has a positive attitude; is open to new ideas. • Physical Effort: Position requires lifting and carrying animals and shelter materials weighting up to 40 lbs.; when animals or materials weigh over 40 lbs., another staff member will assist in the lifting and carrying. Position also requires sitting or standing for extended periods of time and speaking over the telephone • Working Conditions: May be exposed to unpleasant odors, noises, and animal feces. May be exposed to bites, scratches, and animal diseases ©2022 Operation Kindness Animal Care Technician 3 Compensation • Position is regular, full-time and hourly, non-exempt. • Compensation varies. Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as required by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis. I acknowledge that I have received and read my current job description and I agree to comply with such job descriptions and practices as a condition of my employment. I acknowledge that this job description supersedes all other job descriptions.