Right at Home Overland Park , KS - Join Our Team and Make a Difference—Even After Hours!

We’re excited to share a new opportunity with our growing team! We are currently hiring an After-Hours Scheduling Coordinator to help ensure our clients continue to receive exceptional care outside of our regular business hours.

In this vital role, you'll be the first line of support during evenings, weekends, and holidays—helping manage caregiver schedules, handling urgent situations, and ensuring smooth communication between clients, caregivers, and office staff. If you have a passion for helping others, love solving problems on the fly, and thrive in a fast-paced, service-oriented environment, we’d love to hear from you!

Position: After-Hours Scheduling Coordinator Location: Remote Hours:

Monday–Thursday | 4:30 PM – 8:00 AM

Friday 4:30 PM – Monday 8:00 AM (Weekend On-Call)

Paid holiday shifts: 8:00 AM – 4:30 PM on select holidays

Key Responsibilities

Handle caregiver callouts, no-call/no-shows, late arrivals, missed clock-ins, urgent issues, and more during after-hours.

Communicate effectively with caregivers and clients via phone, text, and email.

Re-staff open shifts using Wellsky’s CareFinder tool and contact available caregivers.

Explain Plan of Care to caregivers attending to new clients.

Recap shift activity daily via email: calls received, issues addressed, outcomes, and follow-up needs.

Log all information accurately in Wellsky and set tasks for office follow-up.

Support the sales team by inputting new inquiries and staffing new clients (excludes Vigil Care).

Collaborate with the On-Call Supervisor when escalations or approvals are needed.

Provide office staff with shift reports and respond to any questions post-shift.

Being open to coaching moments.

Compensation

Weekdays (Mon–Fri): $175 per on-call period

Weekends (Sat & Sun): $200 per on-call period

New Client Processing Bonus: $50 per new client staffed except Vigil Care

Holiday Pay: $75 per designated holiday shift

Additional Holiday Bonus: $25 (on holidays when the office closes early at 3 PM)

Active Work Pay: $15.00/hr. for time spent on calls, messages, documentation, and staffing

Weekday: Paid after 1 hour of active work

Saturday/Sunday: Paid after 2 hours of active work

Training Pay: $15.00/hr.

Ideal Candidate Will Have:

Prior experience in home care or medical staffing preferred

Excellent phone etiquette and interpersonal skills

Strong organizational and problem-solving abilities

Detail-oriented mindset and ability to multitask

Solid computer and communication skills

High level of intuition and calm under pressure

Requirements

Reliable internet connection

Personal cell phone

Computer/laptop with email access

Why Join Us? By joining our team as an After-Hours Scheduling Coordinator, you’ll be making a real impact on the lives of our clients and caregivers. Your support ensures continuity of care and peace of mind for families—even when the office is closed.

If you or someone you know is passionate about helping others and thrives in a dynamic and meaningful role, we’d love to hear from you!

To Apply: Please submit your resume