We are looking for a highly motivated and experienced Solutions Architect with Sales Engineering experience to join our fast-growing team. In this enterprise level role, you will be responsible for leading and guiding the technical direction as we create solutions for our clients. We value diversity in the workplace and encourage women, minorities, and veterans to apply. Thank you!

Type: Perm. F/T

Location: Seattle, WA or Pacific NW

Position Summary

This Sales Solution Architect will ensure the solutions are agnostic, reliable, scalable, and secure while solving the real-world problems of our clients. You will partner closely with our client's cross-functional teams, including product, engineering, and operations, to deliver innovative solutions that support the goals of our clients.

As a Sales Engineer/Solutions Architect, you are able and willing to play the roles of architect, project manager, engineer, mentor, and teammate. Success requires a commitment to continuous learning, the ability to remain curious while swiftly identifying and addressing the customer's core challenges.

We solve complex business and humanitarian problems with innovative technology solutions across public and private sectors, specializing in custom-built Web Applications, Automation, Cloud Migrations, Data Centralization, API's and other solutions.

Job Description

In this pivotal role, you'll bring your expertise in a subject area to the forefront, collaborating within a dynamic engagement team to uncover organizational needs, craft visionary business and technology architectures, and orchestrate the delivery of large-scale projects. To thrive in this role, you'll be committed to continuous industry knowledge expansion, poised to swiftly identify, and overcome challenges. Above all, outstanding Sales Engineer/Solution Architects here are known for their unwavering accountability, trustworthiness, and the enduring relationships they foster with their teams. This is more than a job; it's an opportunity to redefine the tech landscape and contribute significantly to the evolution of our company.

Responsibilities

Performance • Advise client on leading practices and technology/industry trends, application/integration architecture, solution design, and implementation leading practices. • Bring functional/technical experience and knowledge to deliver solutions that allow clients to achieve their business strategy. • Present technical alternatives and supporting recommendations aligned with the client's business and technology requirements. • Contribute to project estimating, planning, contracting, and staffing activities. Manage technical and functional teams to design, build, test, and implement enterprise applications. • Prepare and present designs, specifications, and estimated costs. Draft client proposals. • Provide advice on technical aspects of system development and integration (including requests for changes, and deviations from specifications). • Work closely with the sales to align the technical requirements and the solution design with the customers' business drivers and demonstrate unique value. • Deliver product presentations and demonstrations tailored to customers' requirements and tuned to suit the level and nature of the audience. • Develop proofs of concept (PoCs) with a clear plan to take a prospect successfully through the evaluation process and turn them into a happy customer. • Provide standards and guidelines for the design and development of integrated solutions.

People • Build lasting relationships through day-to-day interactions with key client managers and stakeholders at multiple levels and throughout the breadth of the client organization. • Develop and maintain strong relationships with assigned clients, understanding their needs and problems while exceeding their expectations. • Assists clients in defining their priorities and vision by preparing preliminary sketches of options, functionality, costs and benefits. • Keeping up to date with industry trends and developments.

Purpose • Deliver exceptional customer service by promptly resolving issues, exceeding expectations, and ensuring clients feel valued and supported throughout their journey. Identifying risks and forming contingency plans as soon as possible. • Modify new or existing plans as required. • Become the trusted advisor by understanding client needs, goals, and challenges, and recommending solutions that align with their best interests.

Qualifications • Bachelor's degree in computer science, engineering, business or a related field. • Hands-on experience with software development, system administration or IT services. • Understanding of strategic IT solutions. • 10+ years of experience in software development and technical leadership. • Demonstrated knowledge of software development methodologies and techniques. • Experience in a similar role would be advantageous. • Excellent technical, diagnostic, and troubleshooting skills. • Strong leadership and organizational abilities. • Willingness to build professional relationships with staff and clients. • Excellent communication, motivational, and interpersonal skills. • Sales or sales engineering or customer service experience a plus.