Experienced BDC Agent – (Kelley Blue Book Specialist) Naperville, IL About Us The Buying Center is a rapidly growing vehicle acquisition hub that specializes in buying cars directly from the public. We are looking for an experienced  BDC Agent with a background in KBB vehicle acquisition  who can help us connect with private sellers and drive appointments. If you’re goal-oriented, confident on the phone, and have a passion for the automotive space, this is the opportunity for you. Responsibilities Make 100+ outbound calls daily to potential vehicle sellers

Respond promptly to inbound leads via phone, text, and email

Set and confirm in-store appointments for vehicle evaluations

Manage CRM tasks, lead follow-ups, and documentation

Follow up with missed, canceled, and unsold opportunities

Deliver a customer-focused experience from first contact to appointment

Stay informed on used vehicle values and current market trends

Partner with buying agents to maximize acquisition volume

Qualifications Minimum 2 years of BDC or call center experience in automotive required

Vehicle acquisition experience required  (e.g., CarMax, Carvana, KBB ICO, etc.)

Proven ability to handle objections and convert leads into appointments

Excellent communication, follow-up, and organizational skills

Motivated, team-oriented, and goal-driven

Strong CRM and lead management skills

Bilingual fluency required  (Spanish/English preferred)

What We Offer Competitive base salary + performance-based bonuses

Career growth within a rapidly expanding buying center

Paid training and continued team support

PTO and benefits package (for eligible employees)

Positive, high-energy workplace

Equal Opportunity Employer The Buying Center is proud to be an Equal Opportunity Employer. We prohibit discrimination based on race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, or veteran status.