Job Title: Technical Services Manager
Location: Augusta, GA
Employment Type: Full-Time
Reports To: Technical Services Director

Are you a seasoned Medical Technologist with a passion for leadership and operational excellence? Join our team as our Technical Services Manager, where your expertise will help ensure the safety and quality of life-saving blood products. This is more than a job—it’s a chance to lead with purpose and contribute to local patient care across our community.

In this dynamic leadership role, you’ll oversee key areas including laboratory operations, component preparation, transfusion services, and distribution. You’ll work closely with the Technical Services Director to uphold the highest standards of safety, compliance, and efficiency.

Your responsibilities will include:

• Stepping in as Acting Technical Services Director when needed
• Overseeing batch release prior to donor unit labeling
• Leading and scheduling lab and component teams across shifts
• Managing inventory and billing processes
• Driving process improvements and operational excellence
• Coaching staff and fostering a culture of continuous feedback
• Delivering outstanding service to hospitals, EMS, and transfusion clients
• Maximizing the use of donated blood products and reducing waste
• Supporting budget planning and monitoring
• Ensuring facility and equipment maintenance
• Leading quality control, validations, and proficiency testing
• Conducting staff training and competency assessments
• Building strong relationships with team members and external partners

Education & Certification:

• Bachelor’s in Medical Technology or related science with MT certification
• OR Associate degree in Medical Laboratory Technology with certification
• OR equivalent experience with certification
• Medical Technologist Certification (ASCP or equivalent)

Experience:

• 5+ years as a Medical Technologist, ideally with experience in chemistry, hematology, blood banking, and microbiology
• 1–3 years of supervisory experience in a blood center or diagnostic lab

Skills:

• Strong leadership and interpersonal skills
• Calm and effective problem-solving under pressure
• Proficiency with lab equipment and troubleshooting
• Skilled in training and performance evaluation
• Deep understanding of regulatory compliance
• Commitment to professional growth and development

• Regular standing, walking, bending, and lifting (up to 50 lbs.)
• Exposure to biological and chemical hazards
• Moderate physical exertion in a climate-controlled lab
• Extended periods of standing/sitting in a limited natural light setting

This is your opportunity to lead a dedicated team in a mission-driven organization that values precision, compassion, and innovation. If you're ready to take the next step in your career and make a real difference in patient care, we’d love to hear from you.

Apply today and help us shape the future of transfusion medicine.

• Pre-Employment Screening: All selected applicants must undergo a pre-employment drug screening.