About Aurelian

Aurelian automates non-emergency calls for 9-1-1 centers. Our AI-powered virtual operator intelligently routes, triages, and resolves administrative calls—freeing up human dispatchers to focus on real emergencies. The impact? Faster response times, reduced burnout, and better outcomes for communities across the country.

Today, 60–80% of the calls to emergency communication centers (ECCs) aren’t true emergencies—they’re administrative issues like noise complaints, lost pets, or general inquiries. And while ECCs remain chronically understaffed (by as much as 30% nationwide), these calls stretch already-thin resources even further.

Aurelian is fixing that. We’re already deployed in ECCs across the U.S., answering thousands of non-emergency calls every day. By reducing hold times and streamlining operations, we’re helping agencies regain control and bring focus back to where it matters most: saving lives.

We’re growing fast—and looking for people who want to make a real, measurable difference in the future of public safety.

What You'll Do

As a Strategic Sales at Aurelian, you’ll be on the front lines of transforming how emergency communication centers operate. You’ll drive our growth in the public safety sector, helping 9-1-1 centers implement AI solutions that solve workforce shortages and improve emergency response times.

Your responsibilities will include:

Drive Revenue & Market Expansion: Develop and execute sales strategies that grow our footprint in the public safety sector, with a focus on high-impact, scalable accounts. Own the Relationship: Build trusted partnerships with emergency communication centers, city agencies, and state-level decision-makers—becoming their go-to resource for AI automation in 9-1-1 workflows. Strategic Sales Execution: Manage complex, multi-stakeholder sales cycles (often involving procurement, IT, and operational leads) and convert prospects into long-term partners. Customer Advocacy: Serve as a voice for the customer internally, collaborating with product and implementation teams to ensure solutions meet the nuanced needs of ECCs. Account Growth: Identify upsell opportunities and help agencies expand usage across departments, regions, or jurisdictions. Market Intelligence: Bring back competitive insights, procurement patterns, and industry feedback to help guide Aurelian’s growth and product roadmap. Thought Leadership: Represent Aurelian at public safety conferences, webinars, and industry working groups to build credibility and expand our reach.

What We’re Looking For

You’re not just a software seller—you understand the public safety space and are passionate about solving the operational crisis facing 9-1-1 centers.

You might be a great fit if you have:

6+ years in public sector SaaS sales, ideally in the SLED market, with a record of consistently exceeding quota. Deep knowledge of public safety tech ecosystems, especially around NG9-1-1, Call Handling Equipment, CAD systems, and other ECC workflows. Experience selling $50K–$250K+ deals, and comfort navigating procurement-heavy, long sales cycles. The ability to accelerate complex deals by aligning urgency, budget cycles, and key stakeholder priorities. A network within emergency communication centers, PSAPs, and public safety agencies, with insights into how they operate and buy technology. Excellent executive communication skills, capable of engaging stakeholders ranging from dispatch leads to CIOs and government decision-makers. Strategic thinking and self-direction, with a knack for building repeatable, scalable sales processes. Willingness to travel 50% to meet clients, attend industry events, and support deployments when needed.

Why Join Aurelian?

Public safety is at a breaking point—and you can be part of the solution. At Aurelian, you’ll:

Sell a mission-critical product that has a direct and measurable impact on real people’s lives. Join a fast-growing team tackling one of the most urgent and overlooked challenges in U.S. infrastructure. Work with cutting-edge AI at the intersection of civic tech, voice automation, and emergency response. Be part of a culture that values ownership, speed, and doing the right thing for our customers and communities.

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