Store Manager - The Salvation Army
About Us
The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.
Job Overview
Join our team in "Doing the Most Good" as a Store Manager. We're seeking a dynamic and experienced Store Manager to lead one of our Salvation Army stores. This role is crucial in supporting our mission through efficient store operations, staff management, and community engagement. You'll be responsible for overseeing all store operations, including staff supervision, sales performance, store maintenance, customer service, banking, and record keeping, while ensuring that all functions support our mission of serving those in need in our community.
Pay Rate: $20.00
Status: Full Time, 40 Hours per Week
Key Responsibilities
Leadership & Staff Management
Recruit, train, and supervise store staff
Manage scheduling and payroll processing
Implement company policies and practices in employee relations
Store Operations
Develop and implement strategies to meet production and sales goals
Oversee donation processes, product sorting, pricing, and presentation
Manage store maintenance, safety, and appearance
Ensure compliance with OSHA and Salvation Army safety policies
Customer Experience
Create an enjoyable shopping environment
Develop customer retention plans
Set an example for positive customer interactions
Financial Management
Oversee cash handling procedures and daily deposits
Work within budget parameters
Manage inventory tracking for designated product lines
Communication & Reporting
Maintain open communication with Regional Manager and Department Heads
Provide daily reports on store production and sales
Address customer complaints and provide education about the program
Supervisory Responsibility
In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff
Train and supervise the store staff
In collaboration with the Regional Manager, provide direct reports with a personnel review
Review and approve time and attendance for store personnel using the current payroll system
Check time logs regularly, following all current regulations and trainings
What We Offer
Opportunity to make a positive impact in your community
Professional development and growth opportunities
Supportive and mission-driven work environment
Comprehensive benefits package
Qualifications
Education & Experience
2 years' experience in staff management and development or combination of education and experience
Proven retail management experience
Skills & Abilities
Strong leadership and team-building skills
Excellent customer service orientation
Proficiency in cash handling and basic financial management
Ability to work a flexible schedule, including early/late shifts, weekends, and holidays
Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management and coworkers
Basic computer skills including but not limited to the use of the Point of Sales System; the payroll program, Microsoft Office Suite and all other programs or systems that are adopted by the
Good speaking, hearing and vision ability, and excellent manual dexterity
Certifications
Valid Driver's License
Must pass a motor vehicle record search
Physical Requirements
Regularly required to stand, use hands, handle, feel, hear, and talk
Frequently required to walk and reach with hands and arms
Occasionally required to climb, balance, stoop, kneel, or crouch
Must regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds
Specific vision abilities required: close vision, distance vision, and ability to adjust focus
Work Environment
Store environment with quiet to moderate noise level
May be dusty and experience temperature fluctuations based on weather
May stand for extended periods
Work is performed in a typical retail store/warehouse environment
Travel
May be required to travel to various locations for work or training, including monthly management training
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Benefits Package
Insurance & Financial
Comprehensive medical, dental, vision, and hearing coverage
Prescription drug plan
Voluntary life insurance
Competitive pension plan
403(b) retirement savings plan (immediate eligibility)
Paid Time Off
Vacation days (accrual begins after first month, eligible after 90 days)
Paid sick days
Personal days
Floating holidays
Paid holidays (immediate eligibility)
