Sr. Surety Client Service Specialist
New Today
Company Description
WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at .
The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client’s accounts with surety needs within in a small team environment.
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
The Role
Manage day-to-day needs for clients, including bond requests, billing issues, bond reports
Responsible for requesting periodic informational updates, analyzing them and then communicating data to underwriters
Responds to clients’ needs and questions relating to account bond program, project limits and specific project opportunities
Communicates with underwriters on status of account or individual bond approvals
Issues original bonds as needed
Works with the surety team to develop appropriate carrier submissions and may present final proposals to prospects
Gather information from prospective clients, completing high level bond reviews and assisting in the resolve of carrier and client accounting, billing and collections issues
Demonstrate ability to effectively communicate with internal and external clients/peers/sureties
Support other surety staff as needed or assigned
Attend client meetings as required
- Location:
- Atlanta