Sr. Mgr., Strategic Risk, Advertising Trust Job ID: 2954619 | Amazon.com Services LLC Amazon's Advertising Trust (AT) organization is seeking an exceptional Sr. Mgr. to drive our strategic business operations. This unique role combines customer advocacy with strategic planning to ensure AT's product portfolio and operations align with customer needs across our global advertising ecosystem and appropriately manages the risk associated with that portfolio.

As the leader for strategic risk, you will deeply understand advertiser, publisher, and internal stakeholder needs while orchestrating AT's strategic planning processes. This role requires strong product sense and risk assessment to evaluate and influence strategy, combined with the ability to translate customer insights into organizational priorities and operational excellence.

Key job responsibilities

Customer Experience & Product Strategy

Own Strategic Risk program across AT's product portfolio Develop deep understanding of advertiser and publisher needs through direct engagement and data analysis Evaluate strategies and roadmaps against customer requirements to manage risk Identify gaps in current offerings and recommend solutions Partner with teams to ensure customer needs are reflected in product decisions Create frameworks for assessing priorities and trade-offs

Strategic Planning & Business Operations

Lead annual operating plan (OP1/OP2) development, ensuring alignment with customer needs Drive 3-year strategic planning (3YP) process, incorporating customer insights Manage quarterly/monthly business reviews (QBR/MBR) with focus on customer impact Develop and maintain mechanisms to track customer satisfaction and business health Partner with finance on investment planning and resource allocation

Cross-Organizational Leadership

Represent customer perspective in strategic decisions across AT Build relationships with key stakeholders across Amazon Advertising Drive alignment between customer needs and organizational priorities Lead working sessions with product, engineering, and science teams Develop customer-centric frameworks for evaluating new initiatives

Product Portfolio Management

Maintain comprehensive view of AT's portfolio Identify opportunities for improvements based on customer feedback Drive prioritization discussions informed by customer insights Create mechanisms to measure impact on customer experience Partner with Product Marketing on customer communication strategies BASIC QUALIFICATIONS 8+ years of management experience 3+ years of Ads industry experience Track record of representing customer needs in product decisions Experience with strategic planning and business operations Strong analytical skills and data-driven decision making Excellence in written and verbal communication Bachelor's degree PREFERRED QUALIFICATIONS Experience in advertising technology or trust & safety MBA or advanced degree Experience with enterprise/B2B products Track record of influencing senior leadership Understanding of machine learning and content moderation Experience managing complex stakeholder relationships Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#J-18808-Ljbffr