Snow Sports Supervisor
New Yesterday
Seasonal (Seasonal)
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHATS IN IT FOR YOU?
Strattons team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).
Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
Free or discounted multi-resort dependent season passes
Free or discounted IKON pass
Discounted golf & fitness center memberships
Employee childcare rates & discounted seasonal programs
Retail + F&B discounts
Friends & family tickets
Onsite medical clinic
Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
401(k) plan with company match
Discounted tuition plan
Paid parental leave
Paid sick time, FTO, Vacation
Additional perks & benefits for year round employees
POSITION SUMMARY
The Mountain Snow Sports (MSS) School Supervisor will play a key leadership role in supporting instructors and ensuring daily operations run smoothly and efficiently. Working closely with management and peers, the MSS School Supervisor will lead by example, coach instructors, manage logistics, and help deliver outstanding guest experiences. This role requires strong leadership, organizational, and communication skills as well as a passion for snow sports and instruction. This is a seasonal position, with both full-time and part-time opportunities available. The hourly compensation range for this role is $23.00 - $26.00/hour.
ESSENTIAL DUTIES
Assign instructors to lessons based on certifications, availability, and guest needs
Maintain daily staffing plans and schedules using scheduling systems
Manage instructor check-ins and facilitate morning line-ups
Mentor and coach staff to maintain lesson quality and safety
Resolve guest service issues professionally and in a timely manner
Lead training sessions and clinics
Support new instructor onboarding and seasonal development goals
Deliver performance feedback
Ensure payroll accuracy through daily check-ins and reporting
Remain aware of labor and revenue goals to support departmental budget targets
Assist with daily setup and breakdown of indoor and outdoor learning areas
Teach lessons as needed (all ages and ability levels)
Additional duties as assigned
EDUCATION & EXPERIENCE REQUIREMENTS
Education:
High School Diploma, required
Experience:
Minimum of 1 season of snow sports instruction, required
Previous leadership/supervisory experience, preferred
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
PISAA-AASI Level 1 certification, required
Strong guest service and communication skills
Proficiency in Microsoft Office Suite programs
Proven ability to lead, coach, and positively influence others
Strong problem solving abilities
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position will be required to work weekends and holidays.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
An Equal Opportunity Employer
- Location:
- Lebanon
- Job Type:
- PartTime
- Category:
- Ski & Ride School