Job Details

Level Experienced

Job Location Proactive Packaging - Ontario, CA

Position Type Full Time

Education Level High School Diploma or Equivalent

Salary Range $21.00 - $24.00 Hourly

Travel Percentage None

Job Shift Day

Job Category Admin - Clerical

Description

Job Summary:

New Indy Packaging is seeking a detail-oriented and proactive Shipping & Receiving Clerk to support both outbound and inbound logistics at our corrugated converting facilities. This hybrid role is critical to maintaining seamless shipping and receiving operations, ensuring accurate documentation, timely scheduling, and efficient communication across departments, vendors, and customers.

Key Responsibilities:

Shipping Responsibilities Monitor the status of outbound loads and provide real-time updates to relevant teams. Schedule customer pickups and coordinate common carrier shipments from Shoemaker, 166, and Proactive facilities. Communicate trailer movements to third-party logistics provider (Venture) and internal teams. Guide shipping loaders to ensure correct order staging and truck loading practices. Process shipping paperwork for customer orders, including CTPAT compliance (receive TJ trucks, print load tags, upload shipment documents). Manage Return Goods Authorizations (RGAs), including scheduling pickups and coordinating sorting with internal contacts. Check planning tools for "for billing" orders and generate Delivery Receipts (DRs). Obtain competitive freight quotes for out-of-zone deliveries, ensure appropriate freight charges are captured, and submit requisitions for POs. Maintain the common carrier freight tracking spreadsheet and follow up on delivery statuses. Conduct floor walks to inspect outbound pallets and trailer loading for quality standards (presentation, stretch wrap, strapping, trailer loading configuration, etc.). Coordinate with supervisors to transfer finished goods needed to complete orders. Receiving Responsibilities Receive incoming raw materials (where applicable), maintenance supplies, and drop shipments. Verify Bill of Lading (BOL), quantities, and item accuracy; communicate discrepancies to appropriate personnel. Print load tags and ensure all inbound pallets are properly labeled and accounted for. Assist with sorting and staging of received materials for production or transfer. Document and organize receiving paperwork in compliance with inventory and traceability requirements. Communicate with vendors and internal departments regarding delivery scheduling, discrepancies, and returns. Participate in First-In, First-Out (FIFO) management of warehouse inventory. Support maintenance team by logging and tracking scheduled incoming parts and coordinating delivery. Additional: Upload Delivery Receipts (DRs) to internal document repository (IDR). Monitor email communication and respond promptly to internal and external inquiries. Coordinate shipping and receiving activity between Shoemaker, 166, and Proactive locations. Collaborate with loaders and forklift operators to ensure smooth inbound and outbound movement. Maintain up-to-date trailer inventory and support timely reporting to the shipping supervisor. Assist with physical inventory processes at month-end and year-end at all warehouse locations. Serve as back-up for the shipment planner during absences or high-volume periods. Participate in routine safety, quality and compliance training. Qualifications

Qualifications: High school diploma or GED required. 3-5 years of experience in shipping, receiving, or warehouse operations Strong proficiency in written and verbal communication. Proficient in Microsoft Office Suite (Excel, Outlook) and logistics documentation systems. Excellent organizational, analytical, and time management skills. Working knowledge of the corrugated packaging industry, including terminology and production flow, is strongly preferred. Ability to read and interpret shipping documents, load sheets, and BOLs. Physical Requirements Ability to lift up to 50 lbs and operate warehouse equipment (forklifts, pallet jacks) as needed. Comfortable working in a warehouse environment, including exposure to varying temperatures, noise levels, and standing or walking for extended periods.