Service Advisor

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Join the Campus Ford Family as an Automotive Service Advisor – Waynesboro, VA Campus Ford is growing, and we’re on the lookout for a driven, customer-focused Automotive Service Advisor to join our team in Waynesboro, Virginia. This is your chance to be at the forefront of the automotive industry—working with cutting-edge diagnostic technology, promoting premium vehicle parts and accessories, and delivering unmatched service in a modern, state-of-the-art facility. What You’ll Be Doing As a Service Advisor, you’ll serve as the vital link between our customers and service technicians. Reporting to the Service Manager, your key responsibilities will include: Scheduling service appointments and preparing repair orders, estimates, and invoices
Communicating clearly with customers—face-to-face and over the phone
Identifying and recording vehicle issues and ensuring technician follow-through
Promoting additional vehicle services, accessories, and parts
Gaining customer approval for work before proceeding
Coordinating internally to meet timelines and service commitments
Maintaining consistent communication and delivering a smooth, stress-free customer experience
What We’re Looking For You're more than just a service writer—you’re a people-first problem solver with a passion for cars and customer satisfaction. The ideal candidate is: Experienced: Previous service advisor or writer experience is required
A great communicator: Outstanding phone and interpersonal skills are a must
Customer-obsessed: You go the extra mile to ensure satisfaction
Motivated & Upbeat: You bring a positive attitude and thrive on teamwork
Tech-savvy: Able to explain technical issues in plain English
Growth-minded: You’re ready to learn, adapt, and evolve
What We Offer 401(k) retirement plan
Health, Dental & Vision Insurance
Paid Vacation & Holidays (after one year)
Paid Uniforms
Paid Professional Training
No Saturdays – Enjoy Your Weekends!
Ready to Shift Gears on Your Career? Join a team that values integrity, teamwork, and excellence. At Campus Ford, you’re not just starting a new job—you’re building a rewarding future in the automotive industry. Apply today and drive your career forward with Campus Ford in Waynesboro!
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Location:
Waynesboro, VA, United States

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