Hello There,

My name is Himanshu Sharma , and I serve as the Recruitment Lead at Kanak-IT INC. I am reaching out to share an excellent career opportunity for the role of Salesforce Configuration Analyst with our esteemed client. If you are interested then please share your updated resume at Himanshu01@kanakits.com .

Job Description Position : Salesforce Configuration Analyst Location : Newark, NJ Onsite Duration : Long term contract

Required Salesforce Clouds: Experience Cloud - Primary requirement for all roles Sales Cloud - Required experience Service Cloud - Required experience Job Responsibilities Work with clients and end users to gather, understand, and define business requirements for complex Salesforce configuration projects Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients Work collaboratively with team members to design advanced solutions that will meet a client's business requirements and fulfill user stories Lead the configuration for complex user stories within Salesforce, AppExchange products, or other cloud-based technologies Configure Salesforce Experience Cloud, Sales Cloud, and Service Cloud as part of solution development according to business requirements Collaborate with developers to test and verify that solutions will meet the business requirements Ensure completion of all project-related artifacts, including functional specifications, technical specifications, use cases, and test plans Lead key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training Engage with the customer on additional requirements and business needs Create/enhance new and existing user stories, high-level business requirements, detailed functional requirements and associated process flows Lead the scoping and planning efforts for complex projects Mentor junior configurator analysts and provide technical guidance Requirements Proven ability leveraging analytical and problem-solving skills in a fast-paced environment with 5+ years of experience Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies Strong presentation, communication (written and verbal) skills, and interpersonal skills with ability to lead client meetings Advanced experience documenting user stories and creating to-be process flow diagrams Expert ability to effectively prepare and maintain the main following documents/tools to meet the project needs: -- BRD, FRS, SRS -- Traceability Matrix -- Stakeholder Matrix -- Business Processes in BPMN notation -- Backlog Management -- User Story / Use Case -- Elicitation techniques: Workshop, Interview, Document Analysis, Interface Analysis Advanced proficiency in Microsoft Word, Excel, PowerPoint, Project, and Visio Ability to juggle and prioritize multiple complex tasks within a collaborative team environment Flexibility and willingness to do what it takes to get the job done Drive and desire to learn and grow both technical and functional skill sets Deep Experience Cloud knowledge is required Strong Sales Cloud and Service Cloud experience is required Experience with Commerce Cloud, Marketing Cloud, or Analytics Cloud will be an advantage English - Upper-Intermediate, Advanced will be an advantage