Description: About Twin Valley Twin Valley is a fourth-generation family-owned broadband and communications company based in Kansas. We call small-town Kansas home, and we are fiercely committed to the long-term success of our neighbors. We have been innovating for more than 80 years to help unlock possibilities for families, businesses and communities for generations. As a full-service entertainment provider, we deliver hometown service with the cutting-edge technology of the most connected cities. With Twin Valley, you can tap into the larger world with the most reliable connections, delivered at blazing speeds.

Join in on the Success At Twin Valley, team members enjoy the core values of a multi-generational, family-run business, combined with the competitive pay and benefits of a leading broadband and communications company. We live, work and play in the communities we serve, and many of our employees grew up in rural Kansas. So we have a special bond with our customers and take pride in providing cutting-edge connectivity to our families, friends and neighbors. It’s no wonder that Twin Valley keeps getting accolades, with recent “Best Places to Work” and “Business of the Year” awards!

Job Summary:

As a Sales Intern you play a key role in accelerating organizational success by supporting a variety of initiatives that drive customer engagement and business growth. We’re looking for a motivated and outgoing individual to assist with customer onboarding, event support, administrative coordination and occasional door-to-door (D2D) outreach. This hands-on role offers a valuable opportunity to gain real-world experience in both sales and marketing, develop communication and organizational skills, and make a meaningful impact on our team’s success. If you're enthusiastic, people-oriented, and eager to learn, we'd love to have you on board.

Key Accountabilities: Customer Onboarding & Product Education Event Assistance & Community Engagement Lead Management & Admin Tasks

What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being arrogant.

You successfully fulfill the following essential duties and responsibilities: You utilize your ADMINISTRATIVE SKILLS: Set up, attend, and represent Twin Valley at local events and community functions.? Help plan and organize team-driven initiatives that reflect our values and passions.? Assist with lead tracking, scheduling, and CRM data entry.? Take initiative in completing operational tasks that enhance team performance.? You utilize your SALES ACUMEN to: Engage with potential customers in designated neighborhoods.? Present Twin Valley offerings confidently and clearly.? Assist full-time sales reps with warm lead handoffs and follow-ups.? You use your COLLABORATIVE SKILLS to: Assist the marketing team by capturing photos or short videos at events for use in social media and promotional content.? Support campaign execution, reporting, and documentation.? Support the company by completing other duties as assigned. You use your CUSTOMER SERVICE SKILLS to: Guide new customers through the Welcome Guide and Referral Program. Explain service options, including mobile products, and assist with upselling.? Build rapport to ensure a smooth, positive onboarding experience.? Collect and follow up on leads generated through event interactions.?

As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications – Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications – Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service – Respond promptly and courteously to customers’ requests for service and assistance; manage difficult or emotional customer situations. Presentation – Deliver business, non-technical, and limited-technical presentations to audiences. Ethics – Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; uphold company values. Organizational Support – Follow company policies and procedures and complete other duties as assigned. Judgment – Include appropriate people in decision-making process. Interpersonal Skills – Maintain confidentiality; keep emotions under control; listen well. Planning and organization – Organize and manage multiple priorities; plan work activities; use time efficiently; plan for additional resources; set goals and objectives; meet deadlines. Professionalism – Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability – Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Task & Detail-Oriented – Manage and follow through on multiple tasks, items, and communications in a timely manner; focus and concentrate; perform tasks with a high-level of accuracy and attention to detail. Reliability – Consistently demonstrate reliability and a strong commitment to your role, ensuring tasks are completed accurately and on time. Moreover, as a critical part of our team, you will cultivate and maintain positive, collaborative relationships with colleagues, contributing to a team-oriented culture based on mutual respect, cooperation, and shared success. Requirements: You will meet the following educational, licensing, certification and work experience requirements: High School Diploma or Equivalent required. Currently pursuing a degree in Business, Marketing, Communications or related field. Previous experience in customer service, retail, hospitality, or campus outreach, typically gained over 1 year. Experience in office productivity software (email, calendar, word processing, spreadsheets, presentation software, etc.). Hold and maintain a valid driver’s license; driving record must meet the criteria of the company’s insurance carrier for acceptance of coverage.

You will follow TVFC’s Core Values: Humor & Fun We believe it’s important to take time outside of work to spend time with family and keep the wind in our sails. We collaborate and value sharing our unique perspectives. We’re inclusive and create activities that align with people’s interests and passions. Resilience We pride ourselves in meeting high-pressure challenges We never quit and demonstrate the ability to see daunting assignments through … successfully. Lead by Example We demonstrate courage in having crucial (and sometimes “tough”) conversations. We are reliable and highly accountable in our use of systems and tools. Continuous Improvement We’re creative thinkers who can adapt to evolving situations. We’re humbly confident, know our stuff, are willing to coach and be coached. We’re willing to make “healthy” self-sacrifices for the greater good. “Team First” Initiative We are pro-active and stay on top of training and certifications. We willingly take on more responsibility if we see a need and can assist. We view individual accountabilities as representing the whole team.

You are able to work in the following environmental and working conditions: Travel to company and customer locations in varying conditions. You have the physical capability, mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation. Included as part of this job description is a table of physical and mental job requirements specific to the area of employment.

Respectful Work Environment Twin Valley Family Companies (TVFC) believes in providing a respectful and inclusive workplace and is an Equal Opportunity Employer. TVFC does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. Applicants and employees who need assistance or an accommodation due to a disability should contact human resources.