The Quality Assurance Manager oversees a team of Employees dedicated to servicing both internal and external Customers in the area of Quality Assurance. Reporting to the Vice President of Operations, the position provides leadership and managerial direction to the Quality Assurance group, along with being considered the GLP “Subject Matter Expert” for the Business Unit.

Collects, organizes, monitors and distributes information related to Quality, with the aim of creating actionable insights. Designs, manages and implements initiatives that are directed towards maintaining and/or improving the Quality System, ensuring it remains fully fit for purpose and reflective of both current Regulatory and Customer expectations.

Key Responsibilities:

Absolute focus on Compliance, Quality and the Customer Experience. For the Business Unit - develop, implement and monitor the Quality System, its Goals and Objectives, to ensure GLP compliance is maintained. Ensure that all components of the Quality System e.g. audit practices, SOPs etc. operate in accordance with established procedures and regulatory requirements. Perform general supervisory duties for Team members including full range of recruitment and performance evaluation activities, work scheduling and the preparation of Employee Training plans. Collaborate with Directors, Managers and QA colleagues – both locally and globally - to design and implement solutions designed to ensure that the Quality System is considered effective, efficient and “best in class”. Assure Good Laboratory Practice (40CFR160, 21CFR58, and OECD GLP) compliance for facilities, equipment, personnel, methods, practices, records, and controls Train all staff on GLP requirements and keep Quality unit and site aware of potential changes to regulatory requirements and industry standards. Facilitate investigations and resolution of validation failures, process deviations abnormal results. Interact with Customers as required assisting Managers to address Quality System questions and issues. Anticipate and identify Customer needs. Seek ways to continually improve Customer Satisfaction. Lead preparations for on-site Customer and Regulatory Agency audits and spearhead the audit process. Act as the Customer interface for all Quality issues and develop responses and corrective actions. Work to achieve and maintain an in-depth knowledge of relevant GLP regulatory regulations/guidelines and their requirements as appropriate. Prepare the Monthly QA Report for Management. Assist with ensuring that the relevant Quality accreditation is maintained through full procedural compliance. Perform other related duties as required. Qualifications: Bachelors degree and 5-7 years of experience preferred, managing GLP Quality systems gained within the Crop protection Industry, Pharmaceutical, Medical Devices, Chemistry or related industry Must possess highly developed interpersonal skills and be able to demonstrate previous experience of leading a team in a fast-paced environment along with the ability to be a collaborative influencer and proactively drive decision making at the Site Leadership Level.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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