Job Summary: Frank Productions is looking for a full-time Production Manager to join our team in Charleston, SC. We are committed to Diversity, Equity, and Inclusion and encourage talent from all backgrounds to apply. Located in Madison, WI, Frank Productions was established in 1964 and is one of the largest concert promotion companies in the United States. Frank Productions, a joint venture partner with Live Nation, offers full-service concert promotion involved in every facet of live entertainment events, including talent buying, production, ticketing, marketing, sponsorships, and special events. We produce and promote events in arenas, performing arts centers, theaters, clubs and other venues across the U.S. We operate offices and venues in Madison, WI, Nashville, TN, Columbia, MO, and Charleston, SC. WHAT THIS PERSON WILL DO The Production Manager is responsible for the on-stage, backstage, show settlement and other technical details of concerts Oversees staffing and scheduling of part time promoter reps, technicians, stagehands, hospitality runners, and merch sellers Coordination between tour/private production and venues. Advancing and obtaining presale technical information, including production needs, rider requirements, staging and capacity changes. Interface with local contractors (vendors) and tours, clients renting the venues and venue production teams for all show requirements, including stagehands, runners, security, casual labor and rental equipment, with an emphasis on quality, reliability and cost. Day of show management of concert/private events from load in to load out, with an emphasis on customer (artist/client) service, adherence to time schedules, sound restrictions and cost containment. Show settlement, artist and vendor payments on events Ensure positive and creative environment for management team Assist in maintaining department manuals and training materials for all production positions Assist in creating budgetary requirements and tracking the financial aspects of department Facilitate proper interdepartmental communication and organization Coordinate operational feedback with Talent Buyer Assist with the maintenance of audio, lighting, backline and video systems advising on repairs when needed All other duties as assigned WHAT THIS PERSON WILL BRING Applicable experience with Production, project management, customer relations, and similar skills Ability to direct a team with leadership qualities that exemplify respect, integrity, teamwork and quality Willingness to work unconventional hours as job duties demand Ability to handle difficult situations in a professional manner Ability to quickly adapt and adjust projects to new expectations and direction Ability to work independently and solve problems using sound decision-making skills Ability to lead and coordinate projects Willingness to travel, as job duties demand Ability to communicate effectively in a team environment that includes in-person collaboration, group e-mails, and instant messaging Professional and friendly demeanor Strong verbal and written communication skills Excellent organizational skills and attention to detail Committed to learning, and fostering an environment of diversity, equity, and inclusion Ability to learn and work within systems such as MS Office, project management tools, and other company software PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT Performs duties while standing and walking, including ascending and descending stairs Lifts up to 75 pounds Crouches, kneels, twists, bends, and reaches frequently Occasionally works at heights above ground level Utilizes hands and fingers to operate computers and office equipment Regularly exposed to large crowds and high volumes of noise Occasionally works in outdoor conditions This position is expected to work forty (40) hours per week or more. This position is an at-will position, meaning that either party may terminate the employment relationship at any time without notice or cause. The benefits package includes paid time off (PTO), parental leave, Life Insurance, and Employee Assistance Program (EAP) and the eligibility to participate in the following programs: Health Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts (FSA, Dependent Care), and our 401(k) program. Frank Productions is an equal opportunity and affirmative action employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training and other personnel actions involving persons in all job titles and we take affirmative action to ensure that they shall occur without regard to race, color, religion, sex, age, national origin, disability, genetic information, less than honorable discharge, military status, sexual orientation, gender identity, physical appearance, creed, ancestry, income level or source of income, marital status, student status, arrest and conviction records, use of honesty testing, pregnancy, childbirth, pregnancy-related conditions, the use or nonuse of lawful products off the employers’ premises during non-work hours, declining to attend meetings or participate in communications about religious or political matters or any other characteristic protected by law.