This is a hybrid position, and will require travel to various clinic sites throughout Benton County, Oregon. JOB SUMMARY/PURPOSE Supports the Practice Optimization Program (POP) by serving as a resource to facilitate and ensure providers and practice staff are engaged, empowered, and enabled to achieve success in a patient-centric, physician inspired, and clinically driven value-based care model. This program supports the physician patient relationship inside the practice, which allows for sustained engagement to address patient needs in a manner that impacts costs, quality, access, and overall patient experience. POP is designed to address what matters to providers and the care team through the physician lens. Practice optimization activities occur within the practice to empower and enable the entire care team to operate at top of license to improve workflows and processes, enhance point of care experience for both provider and patient, improve practice performance, reduce variation and eliminate duplication.

DEPARTMENT DESCRIPTION The Population Health team provides individualized case management services & care transition support services to patients across the care continuum with a goal of promoting appropriate health resource utilization and high quality patient outcomes. Population Health teams foster individual patient agency through direct patient interaction, provide case management expertise to providers, and minimize risk of readmission to hospitals.

EXPERIENCE/EDUCATION/QUALIFICATIONS Bachelor's degree in a Business or Healthcare related field, or equivalent experience required. Six (6) years of healthcare management or clinic manager experience working directly with clinicians and practice members required. Experience in Value-Based Care and Population Health Organizations required. Experience utilizing data and PDSA rapid cycle optimization to influence utilization, cost, and quality metrics required. Experience and/or training with Microsoft Office 365 including but not limited to Word, Outlook, PowerPoint, Excel, Lists, Skype meetings and SharePoint required. Primary Care experience strongly preferred.

KNOWLEDGE/SKILLS/ABILITIES Understanding of in-practice clinical workflows and protocols. Knowledge of Oregon Medicaid CCO, HCC/RAF, HEDIS/Quality. Self-directed and highly motivated. Demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment, problem solving, and decision-making skills in a matrixed organization. Ability to manage and de-escalate stressful situations. Excellent oral and written communication skills. Ability to communicate professionally and effectively to a diverse audience. Analytic skills to gather, transform, research, and communicate data in an actionable manner necessary for performance improvement. Proficient in population health management technology platforms. Proficiency with Microsoft Office 365, productivity software, including but not limited to Word, Outlook, PowerPoint, Excel, Lists, Skype meetings and SharePoint.

PHYSICAL DEMANDS Rarely (1 - 10% of the time)

Occasionally (11 - 33% of the time)

Frequently (34 - 66% of the time)

Continually (67 - 100% of the time)

LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs

CLIMB - STAIRS

SQUAT Static (hold >30 sec)

KNEEL (on knees)

CARRY 1-handed, 0 - 20 pounds

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

LIFT (Overhead: 54" and above) 0 - 20 Lbs

CARRY 2-handed, 20 - 40 pounds

SQUAT Repetitive

REACH - Upward

SIT

STAND

WALK - LEVEL SURFACE

LIFT (Floor to Waist: 0"-36") 0-20 Lbs

BEND FORWARD at waist

ROTATE TRUNK Sitting

ROTATE TRUNK Standing

MANUAL DEXTERITY Hands/wrists

REACH - Forward

FINGER DEXTERITY

PINCH Fingers

GRASP Hand/Fist

PULL (0-20 pounds force)

PUSH (0-20 pounds force)

None specified