Job Details

Description

Must Have Weekend Availability

Summary of Essential Job Functions Check station before, during and after shift for proper set-up and cleanliness. Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions Record the details of the order from the guests, repeating the order to the guest to check for accuracy. Input the order into the POS system When complete, retrieve order up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Replenish beverages as necessary and check with guests for overall satisfaction. Market and serve upon request any dessert items or specialty coffees. Operate the POS sale procedures to pre-check order and close out the check. Effective communication with the kitchen staff regarding orders/guest needs Clear, bus and reset tables Comply with all PM Hotels cash handling and house bank contract policies and procedures. Present the check to guests promptly. Take pride in the overall look and feel of the hotel assuring cleanliness and conditions of the bar and surroundings are always at their peak Contribute to a fun, energized and comfortable working environment as an active member of the Sheraton team Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Supportive Functions Participate in the heating of, preparation or serving of food Participate in maintaining the cleanliness of the outlet Perform side work duties or special projects Major Club Attendant Duties Set up the Club Lounge for breakfast

Ensure plates/cubs/utensils are readily available for guests

Ensure the coffee/tea/hot water containers are fresh and full

Ensure all breakfast condiments are well stocked and refilled as needed through the morning

Communicates in a timely manner with the kitchen staff when refills of hot and cold items are needed

Breakdown after breakfast and ensure the Club Lounge is clean, stocked and ready for the afternoon guests Required Skills and Abilities Must have the ability to communicate in English.

Self-starting personality with an even disposition.

Maintain a professional appearance and manner at all times.

Must be willing to “pitch-in” and help co- workers with their job duties and be a team player..

Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.

Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, make drinks, and reach overhead to retrieve stock.

Ability to remember, recite and promote the variety of menu items.

Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.

Ability to stand and work in confined spaces for long periods of time.

Ability to establish and maintain effective working relationships with associates, customers and patrons. Required Licenses, Permits or Certifications Employee must have or obtain a Oregon Food Handler’s Permit and OLCC prior to beginning employment. Qualifications

Skills

Behaviors

: Motivations

: Education

Experience

Licenses & Certifications