PC Operations Manager
New Yesterday
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Position Objective:
The PC Operations Manager is responsible for the support of the operations at the PC with focus on customer service, employee development, fleet utilization and maximizing profits.
Position Responsibilities:
Work with Profit Center Manager to develop and maintain rental operation standards
Ensure the Profit Center is in compliance with company policies and procedures
Ensure customer service levels are held above standards
Maintaining a consistent message to be delivered by all customer service team members
Train and develop rental operations staff
Quality equipment improvement and reduction of driver time loading
Quality control of fleet and management of cost associated with rental
Coach employees to work together and able to create a game plan for employees to follow. Motivates through constant evaluation and review.
Set clear and measurable objectives for entire team
Direct various staff members in the performance of their store related positions. Develop, evaluate and motivate staff.
Maximize operational efficiencies
Recommend new processes where needed to improve quality and cost
Responsible for safety audits, safety training, compliance with State and Federal OSHA and DOT regulations.
Manage human resource administration (payroll/scheduling/paperwork, etc.)
Explain the billing procedure to customers and develop customer trust and understanding
Assist customer in determining their rental needs by applying product knowledge
Responsible for the management of the Yard
Perform daily and weekly truck audits
Communicate inventory levels to management
Hold daily meetings to discuss daily objectives and safety issues
Maintain well organized and safe premises
Requirements:
Education & Experience: 3 Years in the rental equipment or construction industries.
1 Year of Operations Management or related/retail management experience
Excellent management and leadership skills
Exceptional organization skills
Exceptional problem solving skills; able to identify problems and implement corrective actions
Excellent knowledge of construction equipment required.
Ability to effectively communicate.
Understands basic knowledge of MS Office, Outlook, Internet/Intranet, and Wynne system
Base Pay Range: $55,200.00 - 75,900.00
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: Health, Dental and Vision plans
401(k) Match
Volunteer time off
Short-term and long-term disability
Accident, Life and Travel insurance, as well as flexible spending
Tuition Reimbursement Options
Employee Assistance Program (EAP)
Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service
5 sick days
6 holidays
2 half day holidays
2 floating holidays
1 inclusion day
1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
- Location:
- Chesapeake, VA, United States
- Job Type:
- FullTime
- Category:
- Management Occupations