Inspire health. Serve with compassion. Be the difference.

Job Summary Serves as team leader for the physician practice support staff. Supports management in the daily administrative operations of the practice.

Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements.

Reassigns employees as necessary to cover required workload and oversees daily operations of the practice to ensure operational efficiency.

Assists in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.

Resolves routine problems in business office.

Oversees sorting and prioritizing of incoming mail, ensuring that urgent correspondence and time-dated materials are brought to the attention of the management as appropriate for action or response.

Responds to non-clinical patient inquiries. Advises patients and/or guardians regarding accounts, researching specific issues when necessary. Advises management on issues of patient satisfaction.

Responsible for payroll documentation and processing, as requested by management.

Contacts vendors for repair or routine service of equipment. Forwards proposal/quotes to management for approval.

Maintains adequate levels of office supplies.

Maintains petty cash fund. Submits appropriate documents to the physician practice leadership for reimbursement.

Develops and conducts orientation and in-service training for support staff.

Performs other duties as assigned.

Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Qualifications Education - Associate degree in technical specialty program of 18 months minimum in length preferred

Experience - Two (2) years related experience

In Lieu Of NA

Required Certifications, Registrations, Licenses NA

Knowledge, Skills and Abilities Basic computer skills

Data entry skills

Knowledge of office equipment

Mathematical skills

Work Shift Day (United States of America)

Location Five Forks Internal Medicine

Facility 2328 Five Forks Family & Internal Medicine

Department 23281000 Five Forks Family & Internal Medicine-Practice Operations

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.