Pathways Vermont Housing Support Services Coordinator - Franklin County

The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont.

Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color.

The Role: The Housing Support Services Coordinator will work intensively with individuals and families who are homeless or facing the risk of homelessness by providing housing case management and coordination of services. This role will work collaboratively with the “A Way Home” project housing provider agencies, the Vermont State Housing Authority and community partners to provide resources and support to clients to ensure the acquisition of life skills and access to resources that will lead to permanent housing and a positive quality of life.

Available Positions: 1 Location: In Person (Franklin County, Community Based) Schedule: Full Time (35-40 hours per week)

Application Requirements: A Cover Letter and Resume are required with your application.

Responsibilities: Provide housing counseling assistance; act as a liaison between client and landlord

Engage in relationship building/rapport building with clients and provide service with a client centered, harm reduction, and strengths based approach via regular home visits.

Provide one to one support, via regular home visits, with life skills, housing concerns, and health maintenance - including such tasks as housekeeping, budgeting, neighbor relations, landlord relations, support accessing medical care, managing deadlines and documentation needed to maintain benefits etc

Develop a working knowledge of relevant community resources in Franklin County and demonstrate a willingness to explore new or unfamiliar resources as necessary.

Assist clients with referrals to community agencies to ensure that they have full access to services and resources they require, i.e. entitlements, benefits, advocacy, addiction services, etc. and act as client liaison where indicated

Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.

Other Duties as assigned

Qualifications: Respect, warmth and compassion

Ability to work within a Housing First, client centered, harm reduction framework

Excellent interpersonal skills, and the ability to form relationships with marginalized individuals

Valid driver’s license, a reliable personal vehicle available for work purposes and current automobile insurance required

Ability to structure time, develop work priorities independently, and meet program expectations with regard to documenting interactions

Lived experience of mental health challenges and/or homelessness will be considered an asset

Willingness to self-reflect, learn, and practice new ways of being in relationships

Risk and discomfort tolerance

Compensation: $21/Hour

Benefits: Medical, dental and vision insurance

Long Term Disability/Life Insurance

Paid Time Off (accrual of 210 hours per year to start)

9 Paid Holidays Annually

403(b) Retirement Savings Plan

Employee Assistance Program

Employee Wellness Reimbursement Program

Longevity Recognition Rewards

Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.