Join Our Team At The Rally Hotel The Rally Hotel is an independent, lifestyle hotel located in Denver's downtown playground, McGregor Square. Located in the heart of Lower Downtown, The Rally is representative of all that Colorado has to offer. From the railway to the Rockies, Denver's industrial roots to mile high skies, moments of discovery are found around every corner. Our 182-room hotel is adjacent to the home of the Colorado Rockies, Coors Field and located on McGregor Square. This full-city block is the epicenter of entertainment featuring restaurants, retail and a circulate plaza with a stadium sized LED screen, that will host sports entertainment, movie nights and private events. The Rally inspires the playful side in all of us. Come join our team at The Rally Hotel! Under general supervision, provides prompt and courteous food service to restaurant customers. Responsibilities include: Greeting and taking food and drink orders from restaurant customers. Remaining attentive to the customers throughout the entire dining experience. Completing all restocking and cleaning duties. Memorizing menu items, recipes and daily specials. Maintaining cleanliness standards in the restaurant. Controlling allocated guest checks. Receiving proper payment from guests. Attending all pre-meal and departmental meetings. Responding to customer inquiries and comments. Maintaining a clean and professional appearance. Performing other duties as assigned. Qualifications: Education/Formal Training: High school education or equivalent. Experience: Previous experience in a similar position of 3 months or longer. Knowledge/Skills: Basic knowledge of customer service principles, the food server function and restaurant and kitchen operations. Standard cash-handling procedures. Fluent in oral and written English. Vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant. Manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Physical Demands: Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift. Mobility - full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift. Continuous standing - during preparation, during service hours or during expediting. Must have moderate hearing to hear customers, supervisors, and communicate with other staff. Must have excellent vision to see that product is prepared appropriately. Must have moderate comprehension and literacy to read use records and all special requests. Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Environment: Physically strenuous - prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. Benefits: Benefits for Part-Time/On-Call, Hourly Roles Include: Supplemental Pay: Tips Paid time off for sick time Eligible to participate in the Company's 401(k) program with employer matching Great discounts on Hotels, Restaurants, and much, more Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary: USD $15.79/Hr. Position Type: Regular Part-Time Property: Rally Hotel Outlet: The Original Category: Restaurant Operations Address: 1600 20th St City: Denver State: Colorado