NYC Jobs is hiring: Web Content Editor in New York
New Yesterday
NYC Campaign Finance Board Web Content Editor The New York City Campaign Finance Board manages New York City's small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoyed a tremendous arc of progress over its 30-year history, and our updated flagship small donor democracy program is the centerpiece of this progress. We eliminate barriers to participation by providing access to the resources New Yorkers need to vote or run for office and amplify the voices of small donors with New York City's small donor democracy program. We are dedicated to making New York City's local democracy more open, transparent, and equitable. You would be working with a team that is mission-driven and committed to continuous improvement.
The Marketing and Digital Communications unit leads the top-level marketing and communications strategy for the CFB and creates the strategy for all public-facing materials that directly engage and serve the needs of five million New Yorkers in thirteen languages through the agency's voter engagement initiative, NYC Votes.
Job Description The NYC Campaign Finance Board is seeking a Web Content Editor to manage and elevate the content and user experience on its public-facing websites: nycvotes.org and nyccfb.info. These websites are essential resources for hundreds of thousands of New Yorkers (if not more!), providing essential information to voters ahead of elections about voting and candidates they can't find anywhere else. Join a growing team of content experts working across a variety of channels from social and video to long form writing and design. This role is ideal for a strategic and creative digital communicator passionate about civic engagement, accessibility, and public service.
Responsibilities include but are not limited to:
Manage and maintain all web content across NYC Votes and CFB websites.
Manage updates to the online Voter Guide and ensure accuracy for each election cycle.
Write, edit, and optimize content in plain language for diverse audiences.
Collaborate on UI/UX improvements and accessibility audits (WCAG compliance).
Use SEO and analytics tools to assess content performance and improve visibility.
Coordinate with internal and external stakeholders to align content with strategic goals.
Essential Knowledge, Skills, Abilities & Other Behaviors (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team.
Knowledge:
Understanding of content strategy, web publishing, and digital communication best practices
Knowledge of web accessibility standards, particularly WCAG compliance
Familiarity with SEO principles and structured content organization
Working knowledge of analytics tools to assess and improve content performance
Awareness of UI/UX principles for web usability and user-centered design
Abilities:
Ability to manage and maintain content across multiple websites and platforms
Ability to write and edit web content in plain language for diverse and multilingual audiences
Ability to oversee updates to the online Voter Guide and ensure accuracy for each election cycle
Ability to collaborate effectively with cross-functional teams, including technical and design staff
Ability to coordinate with internal and external stakeholders to align content with strategic goals
Ability to spot and correct content errors with strong attention to detail
Skills:
Excellent written communication and editing skills
Experience with web content management systems (CMS), such as Umbraco or WordPress
Experience using SEO and analytics tools to evaluate content performance
Experience participating in accessibility audits and implementing WCAG standards
Light technical troubleshooting, including basic HTML/CSS editing
Strong organizational and time-management skills
Preferred Skills/Qualifications:
Bachelor's degree in communications, marketing, website development, or related field
12 years of experience in website management, digital content editing, or a similar role
Experience working with analytics platforms (e.g., Google Analytics)
Comfort working with structured content and metadata in a CMS
Familiarity with New York City government or civic engagement is a plus
Minimum Qualifications:
1. A bachelor's degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or
2. A four-year high school diploma or its educational equivalent and five years of experience as described in "1" above; or
3. Education and/or experience equivalent to "1" above.
The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning & development (leadership training and coaching), wellness programs, and much more! As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at StudentAid.gov/PSLF.
The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact access@nyccfb.info or (212) 409-1800. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
- Location:
- New York
- Job Type:
- FullTime